user support technician

www.canadainternational.gc.ca - Jobboard; Mississauga; On-site; CAD 1,000; Full time

Job summary

An established industry player is seeking a User Support Technician to provide on-site technical assistance. In this permanent full-time role, you will be responsible for helping users with computer-related issues, consulting technical manuals, and offering training to enhance user experience. This position is ideal for individuals with a strong background in technical support and problem-solving skills. Join a dynamic team in the transportation and warehousing sector and make a significant impact by ensuring smooth operations and user satisfaction. If you are passionate about technology and helping others, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in user support and technical assistance.
• Strong problem-solving skills and ability to provide user training.

Responsibilities

• Respond to user difficulties with computers and provide solutions.
• Maintain a log of problems and solutions for technical support.

Skills

Technical Support

Problem Solving

User Training

Documentation

Education

College/CEGEP

Job description

User Support Technician

Posted on April 22, 2025 by a licensed third-party for Employer details G & C Logistics

Job details

• Location: Mississauga, ON
• Workplace information: On site
• Salary: $34.10/hour, 40 hours per week
• Terms of employment: Permanent employment, Full time
• Vacancies: 1

Education

• College/CEGEP

Experience

1 year to less than 2 years

Languages

English

Responsibilities

Tasks

• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals, and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network, and Internet support to users in response to identified difficulties

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-05-06

Company Overview

G & C Logistics

• Industry: Transportation and warehousing
• Medium-sized business (between 5 and 100 employees)

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.