User Experience Researcher - Fall 2025 Co-op

D2L; Kitchener; On-site; CAD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming education and the future of work. As a UX Researcher, you will play a pivotal role in understanding user challenges and developing intuitive products that enhance learning experiences. Collaborate with talented designers and product managers in a supportive environment that prioritizes your growth and development. Enjoy flexible work arrangements, comprehensive benefits, and opportunities for professional advancement while making a meaningful impact on millions of users worldwide. If you are passionate about research and eager to contribute to innovative solutions, this is the perfect opportunity for you.

Benefits

Tuition reimbursement up to $4,000 CAD

Paid days off for exams

Employee wellbeing programs

Retirement planning

Volunteer days

Comprehensive benefits

Home internet reimbursement

Employee referral and recognition programs

Social events

Dog-friendly offices

Qualifications

• Completed at least one research methods course.
• Experience with research design and data collection.

Responsibilities

• Participate in experimental design processes.
• Facilitate moderated UX research studies.
• Communicate research findings to teams.

Skills

Research Design

Data Collection

Usability Testing

Qualitative Analysis

Quantitative Analysis

Communication Skills

Critical Thinking

Problem Solving

Organizational Skills

Teamwork

Education

Bachelor's degree in Psychology or related field

Job description

D2L is a cloud company modernizing education and building the Future of Work. The traditional models of teaching and learning are undergoing the largest transformation in history, with D2L at the forefront of this shift.

Our new models enable a personalized, student-centric experience that improves retention, engagement, satisfaction, and results across schools, campuses, and companies. D2L disrupts the way the world learns by providing next-generation learning environments and solutions that are easy, flexible, and smart. No other company offers a solution as robust and innovative as D2L.

For 25 years, D2L has been dedicated to transforming global human potential through education. Our Talent Acquisition team personally reviews all applications, so we encourage you to apply and share what unique contributions you can bring to D2L.

We review applications on a rolling basis but recommend applying by May 13th at 9:00am ET to be included in initial reviews.

We are seeking an aspiring researcher to join our User Experience Research team. This role involves planning and conducting research on UX design projects that impact millions of users worldwide. The goal is to understand user challenges deeply and foster empathy to develop products that are easy, flexible, and smart.

UX Research is part of our Product Design Team, working closely with Product Designers to inform design decisions early in development. We engage throughout project phases to ensure the final product meets user needs and expectations. Collaborating with Product Managers, Developers, and other teams, we aim to create intuitive and effective products.

What You'll Get Out Of Working At D2L

Our UX Research team provides essential data and insights to make our products user-friendly. We specialize in qualitative and quantitative data analysis, usability testing, research planning, and more. Our team conducts research with real users to inform our development teams’ decisions.

We prioritize support and growth for our team members, fostering a collaborative environment for skill development. Joining us means being part of a group committed to helping you succeed and grow professionally and personally.

Main Duties:

• Participate in experimental design processes
• Work closely with Product Designers and Managers
• Facilitate moderated UX research studies
• Lead research operations (recruitment, tools, materials)
• Assist with data analysis (qualitative & quantitative)
• Communicate research findings to teams and leadership
• Contribute to team meetings and support colleagues

What We're Looking For:

• Completed at least one research methods course
• Experience with research design and data collection
• Experience recruiting and testing participants
• Teamwork experience
• Strong communication skills
• Critical thinking and problem-solving skills
• Motivated and able to work independently
• Organizational and multitasking skills
• Basic computer literacy

Education: Currently pursuing a Bachelor's degree or diploma in Psychology or a related field with a Co-op option.

Why Join D2L?

Our Summer 2022 Campus Ambassador Melissa shares her experience: Watch Melissa's TikTok

The weekly salary range for this role is $850—$1,350 CAD, depending on experience and qualifications.

Don’t meet all requirements? We still encourage you to apply! We value diversity and growth, and we’re committed to helping you develop your skills.

Why We're Awesome

• Impactful work transforming learning worldwide
• Flexible work arrangements
• Learning and growth opportunities
• Tuition reimbursement up to $4,000 CAD
• Paid days off for exams or assignments
• Employee wellbeing programs
• Retirement planning
• Volunteer days
• Comprehensive benefits
• Home internet reimbursement
• Employee referral and recognition programs
• Social events
• Dog-friendly offices in multiple locations