User Experience Designer (12 Month Contract)

TVO; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

TVO is seeking a User Experience (UX) Designer to enhance the usability and engagement of its digital products. This role involves collaborating with cross-functional teams, conducting user research, and creating design artifacts. Join a dynamic organization that values learning and collaboration to make a meaningful impact on digital education in Ontario.

Benefits

Hybrid work

Vacation pay

Qualifications

• 1-3 years of experience as a UX designer.
• Excellent written and oral communication skills.
• Ability to effectively prioritize tasks in a high-pressure environment.

Responsibilities

• Design user experiences for digital products.
• Collaborate with teams to achieve user experience goals.
• Conduct user research and analyze data.

Skills

Usability principles

Analytical abilities

Problem-solving

Communication skills

Interpersonal skills

Education

University degree

Job description

• Collaborate with teams to understand their user experience goals, especially as it relates to usability and engagement
• Create site maps, wireframes, labeling systems, navigation systems, search systems, mock ups and other artifacts in your area of expertise
• Design the user experience of assigned portions of TVO digital products to the prescribed style guide
• Brainstorm and develop storyboards and create layouts of creative visual content
• Participate in user research activities, including, interviews, surveys, prototype testing and data analysis
• Write technical summaries, creative documents and other reports in your area of expertise
• Collaboration with Product Managers, Web and Mobile Developers and QA Analysts to deliver the planned user experience
• Create and maintain specifications and documentation
• Adapt to and learn new practices, techniques and technologies
• Work cross-functionally with other TVO departments to ensure accessibility compliance and best practices
• Help to establish and adhere to user experience standards and practices as they relate to the Software Development Life Cycle (SDLC)
• Stay abreast of trends in information design including conducting research into current and emerging techniques, standards and practices

Qualifications :

• University degree required with 1-3 years of experience as a UX designer
• Understanding of usability principles
• Proven analytical and problem-solving abilities
• Experience working in a team-oriented, collaborative environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Keen attention to detail
• Highly self-motivated and directed
• Very strong customer service orientation
• Ability to present ideas in business-friendly and user-friendly language
• Ability to conduct research into emerging technologies
• Demonstrates TVO's values of Excellence & Innovation, Ownership, Collaboration, Trust and Respect

TVO.me & YOU

We are a learning organization. It is at the core of everything we do, and each individual at TVO.me invests deeply in our own learning while elevating each other’s knowledge. Whether through peer-to-peer learning, workshops or lunch and learns, who make up a team transforming the digital learning and media landscapes. (benefits, hybrid work, vacation pay)

At TVO.me, we roll up our sleeves every day, adapting to change, and working cross functionally with great teams and experts in their respective fields. Collaboration is the fuel of our organization and what enables our progress.

We would be thrilled to have you join us. We’re a tight-knit community – whether you are a rookie or a seasoned veteran, you will get to meet, work with, and be supported by diverse colleagues at all levels. Maybe you’ll even get to meet Polkaroo!

Come build with us.

TVO Media Education Group is funded primarily by the Province of Ontario, and is a registered charity supported by thousands of sponsors and donors. Find and follow us on : YouTube (@TVO), Twitter (@TVO), Facebook (@TVO), and Instagram (@WeAreTVO).

We invite you to submit your application by May 21, 2024 at 5 : 00 p.m. Not sure you have everything we’re asking for, but know you can make a big impact? Tell us your story and we will be happy to consider you.

To learn more about us and our culture, please visit us at https : / / tvo.me / work-with-us / .

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g., including alternate formats of materials, accessible meeting rooms). If you are seeking accommodations during the application or interview process, please advise us as soon as possible so that appropriate arrangements can be made by sending your request to [emailprotected] .

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