User Experience Designer

TEEMA; Alberta; Remote; CAD 80,000 - 110,000; Full time

Job summary

An established employer is seeking a Senior UX Designer to lead human-centered design efforts across complex projects. This role focuses on creating impactful services and experiences that prioritize user needs. You'll be responsible for driving the design process from discovery to delivery, conducting thorough user research, and collaborating with various stakeholders. With a strong emphasis on inclusive design, this position offers the chance to make a real difference in the user experience. Join a dynamic team and help shape the future of design in a remote role with potential travel to Edmonton.

Qualifications

• 8+ years of UX design experience with a strong portfolio.
• Expertise in qualitative user research methods.
• Ability to synthesize insights into actionable recommendations.

Responsibilities

• Drive the end-to-end design process across digital and non-digital touchpoints.
• Conduct in-depth user research to uncover user needs.
• Collaborate with stakeholders to ensure design decisions align with goals.

Skills

UX Design

Qualitative User Research

Change Management

Communication Skills

Design Tools (Figma, Sketch, Axure)

Inclusive Design

Service Design

Agile Methodologies

Tools

Figma

Sketch

Axure

Job description

Our client, an established employer is looking for a Senior UX Designer who is passionate about designing services and experiences that make a real difference. In this role, you’ll be responsible for leading human-centered design efforts across complex projects—often in environments transformation.

You’ll bring a strong background in qualitative field research, a thoughtful approach to change management and experience with enterprise environments.

THis is a 1 year contract to start - remote across Canada. There may be some travel to Edmonton

Key Responsibilities

• Drive the end-to-end design process from discovery to delivery across digital and non-digital touchpoints.
• Plan and conduct in-depth user research including field studies, contextual interviews, and ethnographic observation to uncover user needs and pain points.
• Work closely with stakeholders, policy teams, and operational staff to ensure design decisions are grounded in both user needs and organizational goals.
• Act as a strategic partner in navigating organizational change, ensuring design solutions are implementable and sustainable.
• Work alongside service designers, developers, content designers, and product managers to deliver cohesive and accessible services.
• Support the growth of junior designers and contribute to building a strong design culture within the organization.
• Help evolve and maintain design systems, accessibility standards, and user research best practices.

Required Skills & Experience

• 8+ years of UX design experience, with a strong portfolio showcasing human-centered design solutions.
• Demonstrated expertise in qualitative user research methods, particularly field-based approaches.
• Experience working within complex stakeholder environments or change initiatives.
• Ability to synthesize insights into clear design principles and actionable recommendations.
• Strong communication skills, able to clearly articulate design decisions and research findings.
• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Axure).
• A user-first mindset with a commitment to inclusive and accessible design.
• Experience working with or within the public sector an asset
• Knowledge of service design and systems thinking.
• Familiarity with Agile methodologies and cross-functional team environments.

Apply today to get the conversation started