USA Sales & Logistics Coordinator

Walstar Metals, LLC; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading wholesale supplier is seeking a Sales & Logistics Coordinator to connect sales, customers, and logistics teams. The ideal candidate will have 3+ years of logistics experience, strong communication skills, and proficiency in Excel. This role offers competitive pay and benefits and opportunities for growth within a supportive team environment.

Benefits

Competitive pay

Supportive team environment

Growth opportunities

Qualifications

• 3+ years of experience in logistics, supply chain, transportation, or inside sales.
• Proficiency with Microsoft Excel and familiarity with ERP/WMS systems.
• Knowledge of customs, freight operations, and trade compliance (an asset).

Responsibilities

• Process orders, quotes, and customer requests.
• Provide timely updates to customers and sales teams.
• Coordinate shipments from start to finish.

Skills

Logistics experience

Excel proficiency

Strong communication skills

Organizational skills

Problem-solving mindset

Tools

ERP systems (SAP, Oracle, NetSuite)

Job description

About Us

Walstar Metals is a fast-growing wholesale supplier of perimeter security fencing, steel products, and related security solutions. With over 30 years of industry expertise, we pride ourselves on delivering exceptional products and outstanding customer service to clients across the USA. From our Abbotsford office, you’ll play a vital role in supporting our USA Sales Director—keeping operations smooth, customers happy, and logistics efficient.

The Role

We’re looking for a driven, detail-oriented Sales & Logistics Coordinator who thrives on problem-solving, building strong relationships, and ensuring every order is processed and delivered on time. You’ll be the central hub connecting sales, customers, suppliers, carriers, and warehouse staff.

What You’ll Do

• Work closely with and reporting to our Canadian Sales Manager as well as the USA Sales Director to process orders, quotes, and customer requests.
• Provide timely updates to customers and sales teams regarding orders, shipments, and delivery timelines.
• Handle customer inquiries, changes, and complaints with professionalism and urgency.
• Logistics & Order Management - Coordinate shipments from start to finish, ensuring on-time and accurate delivery.
• Work with carriers, freight forwarders, and customs brokers to move goods efficiently and cost-effectively.
• Maintain accurate inventory and shipping records, coordinating with warehouse staff for picking, packing, and dispatch.
• Obtain and process shipping documents (BOL, customs paperwork) for smooth invoicing and compliance.
• Problem-Solving & Compliance - Resolve issues such as shipment delays, damaged goods, or route changes quickly.
• Ensure compliance with U.S. import / export regulations and trade requirements.

What You Bring

• 3+ years of experience in logistics, supply chain, transportation, or inside sales.
• Proficiency with Microsoft Excel and familiarity with ERP / WMS systems (SAP, Oracle, NetSuite, etc.).
• Strong communication skills (written and verbal) with a professional, customer-first attitude.
• Highly organized with exceptional attention to detail.
• Problem-solving mindset with the ability to manage multiple priorities in a fast-paced environment.
• Knowledge of customs, freight operations, and trade compliance (an asset).

Why You’ll Love Working Here

• Competitive pay and benefits.
• A supportive team environment where your contributions make a real difference.
• Opportunity to grow with a company that values expertise and initiative.
• Be part of an exciting, expanding business serving clients across the USA.

How to Apply

• Send your resume and a brief cover letter to [e-mail] with the subject line : USA Sales & Logistics Coordinator – Abbotsford.