US Senior Business Immigration Analyst

100 Fragomen, Del Rey, Bernsen & Loewy, LLP; Toronto; Hybrid; CAD 82,000 - 95,000; Full time

Job summary

Fragomen is seeking a Senior Business Immigration Analyst in Toronto to help drive client service and immigration matters with a hybrid work arrangement. The role emphasizes knowledge of Canadian immigration processes, petition filing, and proactive client communication.

You will collaborate with supervisors and teams, maintain deadlines, and use firm-standard data systems to track case progress while upholding privacy and compliance standards.

Qualifications

• Bachelor’s degree, Associate’s degree, or relevant customer-facing experience.
• At least two years of Canadian business immigration experience.
• Excellent written and verbal communication; ability to proofread without AI.

Responsibilities

• Develop knowledge of the firm, US immigration case types, and client processes.
• Prepare and file petitions with government agencies, including document gathering and review.
• Communicate with foreign nationals and client contacts about case status.
• Meet SLAs and communicate case progress and escalations to supervisor.
• Summarize data in case management systems for reporting to clients and managers.
• Contribute to team and individual productivity goals.

Skills

Customer service

Communication

Time management

Attention to detail

Education

Bachelor’s degree

Associate’s degree

Tools

MS Word

MS Excel

Job description

Job Description About the Role

Fragomen’s Senior Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offer training, development, and long-term growth opportunities.

Fragomen’s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.

How will you make a difference as a Senior Business Immigration Analyst at Fragomen?

Responsibilities

• Develop knowledge of the firm, various US immigration case types and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
• With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
• Understand and contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).

Qualifications

• Bachelor’s degree, Associate’s degree, or experience in a customer facing or client service-oriented role.
• At least two years of Canadian business immigration experience.
• The ability to prioritize, meet deadlines and escalation case issues to supervisor.
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines.
• Experience using various computer systems, including MS Word and Excel.
• Desire to contribute to positive work environment, effectively collaborate and promote teamwork.

Learn More About Fragomen

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

Compensation

The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual’s skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws.

Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.

A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is: $59,000.00 - $68,000.00

You may also be eligible to take advantage of our benefits offering, RRSP, and paid time off plans.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations.

We use limited AI‑assisted tools for administrative screening purposes only — never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed.

Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end‑to‑end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real‑time compliance, WorkRight, its multi‑jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work‑life balance and benefits that cover a wide range of well‑being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid &remote work arrangements. Our Feedback Works process includes three managerial check‑ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.