Universal Banker: Bank Sales & Service Pro

First Citizens Bank; Canada; On-site; CAD 26,959 - 36,478; Full time

Benefits offered by this job

Competitive benefits program

Incentives and bonuses

Job summary

A prominent banking institution is seeking a Bank Sales & Service Representative (Universal Banker) in Canada. This role engages customers to address their banking needs, processes transactions efficiently, and facilitates awareness of banking services. Candidates should have a High School Diploma or GED with customer service experience. The position offers a competitive hourly rate ranging from $19.57 to $26.48. Join a team dedicated to making a positive impact in the community and delivering excellent customer service.

Qualifications

• At least 6 months experience in customer service and cash handling.
• Preferred experience in sales and previous banking experience.
• Financial literacy and knowledge of retail banking products and services.

Responsibilities

• Engage customers to understand their banking needs.
• Process transactions accurately and efficiently.
• Assist with account servicing needs.
• Facilitate customer awareness of bank services.
• Introduce customers to appropriate bank partners.

Skills

Communication Skills – Interpersonal

Customer Service Skills

Sales Skills

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

A prominent banking institution is seeking a Bank Sales & Service Representative (Universal Banker) in Canada. This role engages customers to address their banking needs, processes transactions efficiently, and facilitates awareness of banking services. Candidates should have a High School Diploma or GED with customer service experience. The position offers a competitive hourly rate ranging from $19.57 to $26.48. Join a team dedicated to making a positive impact in the community and delivering excellent customer service.