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unit supervisor - food services

McDonalds restaurant

Lethbridge

On-site

CAD 35,000 - 45,000

Full time

2 days ago
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Job summary

A leading restaurant chain in Lethbridge is seeking a Food Service Supervisor to oversee staff in food preparation and ensure high-quality service. The ideal candidate will have experience in customer service and the ability to manage a fast-paced work environment. Responsibilities include training staff, maintaining quality standards, and handling customer inquiries.

Benefits

Group insurance benefits
Mentorship and training opportunities
Inclusive work environment

Qualifications

  • Experience in food service.
  • Ability to supervise staff.
  • Knowledge of sanitation and safety procedures.

Responsibilities

  • Supervise and coordinate activities of staff who prepare food.
  • Train staff in job duties, sanitation, and safety procedures.
  • Address customers' complaints and maintain records.

Skills

Client focus
Efficient interpersonal skills
Team player

Education

Secondary (high) school graduation certificate

Job description

  • Secondary (high) school graduation certificate

Work setting

  • On-site customer service
  • Restaurant

Tasks

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports

Supervision

  • 3-4 people
  • Kitchen and food service helpers

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Team player
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Experience

  • 1 year to less than 2 years
  • Group insurance benefits

Other benefits

  • Other benefits

Support for persons with disabilities

  • Offers mentorship, coaching and / or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
  • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
  • Offers mentorship programs that pair newcomers and / or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and / or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Offers mentorship, coaching and / or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Assists with immediate transition needs of Veterans (for example : relocation, housing, etc.)
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)
  • Offers mentorship, coaching and / or networking opportunities for Indigenous workers
  • Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)
  • Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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