Unit Secretary, Fracture Clinic and Plastics Clinic and Minor Surgery Clinic (CUPE) - Casual - [...]

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading community healthcare organization in Markham is seeking a Unit Secretary for the Plastics and Minor Surgery Clinics. The role involves patient interaction, appointment scheduling, and supporting clinic operations. Candidates should have a Medical Administration Certificate and relevant experience in a fast-paced environment. This is a casual part-time position with competitive compensation between $27.51 and $30.95 per hour.

Qualifications

• Previous Unit Secretary experience required.
• Surgical Outpatient Hospital Clinic experience essential.
• Medical Terminology knowledge is necessary.
• 2 – 5 years Unit Secretary experience within the last five years.

Responsibilities

• Register patients and schedule clinic appointments.
• Enter x-ray orders and answer phone calls.

Skills

Communication skills

Critical thinking

Prioritization skills

Customer service focus

Computer/typing skills

Organization skills

Problem-solving skills

Education

Medical Administration Certificate or equivalent

Experience in an outpatient/clinic setting

Tools

Meditech

Community Wide Scheduling

Job description

Unit Secretary, Fracture Clinic and Plastics Clinic and Minor Surgery Clinic (CUPE) - Casual - Markham Stouffville Hospital page is loaded

Unit Secretary, Fracture Clinic and Plastics Clinic and Minor Surgery Clinic (CUPE) - Casual - Markham Stouffville Hospital

Apply locations Markham, Ontario time type Part time posted on Posted 30+ Days Ago job requisition id JR102251

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Closing Date: May 15th, 2025

What we are looking for:

The Unit Secretary is a valuable member of the Plastics Clinic and Minor Surgery Clinic team and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for receptionist duties which include: greeting and registering patients, entering x-ray orders, answering phone calls, returning voice messages and scheduling clinic appointments.You will primarily provide support in the Plastics Clinic and Minor Surgery Clinic, as well as the Fracture Clinic as needed.

What you bring to the role:

• Previous Unit Secretary experience, with experience in an outpatient/clinic setting preferred
• Surgical Outpatient Hospital Clinic Experience required
• Medical Administration Certificate or equivalent required
• Medical Terminology required
• 2 – 5 years Unit Secretary experience within the past five years
• Registration and patient booking experience required
• Previous experience in a fast paced environment required
• A strong customer service focus is required
• Computer/typing skills are essential
• Excellent written and verbal communication skills
• Excellent organization, prioritizing, and problem solving
• Experience with Meditech and Community Wide Scheduling is an asset
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

O7:00 AM - 03:00 PM, O7:30 AM - 03:30 PM, O7:30 AM - 12:30 PM, O8:00 AM - 04:00 PM, and O9:00 AM - 05:00 PM

Please note schedules may change due to operational needs.

Compensation:

CUP C03

Range:

$27.51 - $30.95

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one ofForbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.Learn more about our commitment to EDIB .

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