Unit Secretary (CUPE), Outpatient Mental Health - Casual - Markham Site

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare organization in Markham is seeking a Unit Secretary for the Outpatient Mental Health department. The role involves managing patient registrations, scheduling, and clerical duties in a fast-paced environment. Ideal candidates will have experience in a hospital setting and strong communication skills. This part-time position offers competitive compensation and the opportunity to work with a dedicated team focused on patient care.

Qualifications

• Recent Unit Secretary experience in a hospital outpatient clinic setting.
• Ability to work in a busy environment with patients experiencing emotional and mental health difficulties.

Responsibilities

• Reception duties and telephone communication.
• Registering patients and booking follow-up appointments.
• Managing schedules of physicians and staff.

Skills

Communication

Critical Thinking

Organization

Education

Medical Terminology Course

Tools

Microsoft Office

Meditech

Job description

Unit Secretary (CUPE), Outpatient Mental Health - Casual - Markham Site

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Unit Secretary (CUPE), Outpatient Mental Health - Casual - Markham Site

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Land Acknowledgement

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.

Who You Are

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills
  
  

Posting Closing Date: May 20th, 2025

What We Are Looking For

Able to work independently and as part of the Outpatient Mental Health clerical team in our interdisciplinary setting.

Responsibilities Will Include

• Reception duties and telephone communication
• Registering patients and booking follow-up appointments
• Managing schedules of physicians and staff
• Processing patient orders through the computer
• Arranging meetings and appointments
• Typing/filing of patient reports/letters
• Processing patient charts and restocking (assembling) new charts
• Preparing materials for Health Records
• Preparation and typing of patient program pamphlets, etc.
• Ordering and monitoring inventory of supplies
  
  

What You Bring To The Role

• Recent Unit Secretary experience in a hospital outpatient clinic setting
• Excellent public relations, interpersonal, communication, and organization skills
• Team player with fellow clerical staff as well as the OPMH interdisciplinary team and physicians
• Previous experience with Microsoft Office (Word, Excel, and Outlook) with a minimum typing speed of 45 w.p.m.
• Previous experience using Meditech and Community Wide Scheduling
• Knowledge of and/or completion of a medical terminology course
• Ability to work in a busy environment where patients are experiencing emotional and mental health difficulties
• Previous experience in mental health services will be an asset
• Previous experience organizing therapy group wait lists on excel, booking group orientation sessions, and entering group series appointments is an asset
• Demonstrated excellent attendance record with the ability to maintain this same standard
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
  
  

Work Schedule

The successful candidate is expected to work days, Monday to Friday 9:00 am - 5:00 pm, or 7:30am-3:30pm or 8:30am-4:30pm as scheduled.

Please note schedules may change due to operational needs.

Compensation

CUP C03

Range

$27.51 - $30.95

Who We Are

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.

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• Seniority level

  Entry level

Employment type

• Employment type

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Job function

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• Industries

  Hospitals and Health Care

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