Unit Secretary (CUPE), Oncology Clinic - Part Time - Markham Site

ViziRecruiter,LLC.; Markham; On-site; Full time

Job summary

Join a leading community healthcare organization dedicated to providing high-quality, patient-centered care. As a unit secretary in the Oncology Clinic, you will play a crucial role in ensuring efficient clinic operations. Your responsibilities will include managing appointments, patient registration, and supporting healthcare staff. This position offers a supportive environment where teamwork and communication are valued, and your contributions will directly impact patient experiences. If you are passionate about healthcare and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Minimum Grade 12 education; Medical Terminology Certificate essential.
• Previous unit secretary experience in outpatient Oncology setting required.
• Proficient in Microsoft Office and Meditech.

Responsibilities

• Perform clerical and receptionist duties in the Oncology Clinic.
• Organize and schedule clinic appointments; patient registration.
• Ensure patient safety and communicate effectively with staff.

Skills

Medical Terminology

Keyboarding Skills

Microsoft Excel

Microsoft Word

Meditech

Customer Service

Communication Skills

Time Management

Organizational Skills

Conflict Resolution

Education

Grade 12

Post Secondary Education

Medical Terminology Certificate

Tools

Meditech 6.0

Computer Skills

Job description

Introduction

Oak Valley Health, a leading community healthcare organization in Ontario, serves patients through Markham Stouffville Hospital, Uxbridge Hospital, and the Reactivation Care Centre. With a patient-centered approach, Oak Valley Health provides high-quality care to over 437,000 individuals annually. Services encompass diagnostics, emergencies, acute care medicine, surgery, addictions and mental health, and childbirth and children’s programs.

Requisition Number: JR101068

Overview

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee and Anishinaabe have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage.
• You are a patient and/or client centered individual who performs at an exemplary standard.
• You are a team player with excellent communication, critical thinking and prioritization skills.

Work Schedule:

Monday to Friday 8 hour shifts. Please note schedules may change due to operational needs.

Compensation: CUP C03
Range: $26.71 - $30.05

Responsibilities

The unit secretary is a valuable member of the Oncology Clinic and has a significant impact on the efficient and effective operation of the clinic. The successful candidate will be responsible for both clerical and receptionist duties and may be required to cover extended clinic hours as needed.

The clerical aspect of the role includes: filing, organizing and scheduling clinic appointments into the computer, patient registration, ordering supplies through COHPA, chart prep, requesting inpatient admission, entering physician orders, photocopying and performing special projects as requested. The receptionist aspect of the role includes: greeting patients, ensuring patient safety and supporting the patients role in ensuring their own safety, answering and directing telephone calls to the appropriate personnel, receiving voice messages, reporting staff illness to Occupational Health and Safety, interacting with various departments and physicians and their offices and communicating the expected length of time our patients may be in attendance at our clinic.

Requirements

• Minimum Grade 12 – post secondary school education preferred.
• Medical Terminology Certificate essential.
• Previous/ Current unit secretary experience in outpatient Oncology setting is required.
• Chemotherapy clinic experience required.
• Experience accurately booking Chemotherapy/ Immunotherapy treatments.
• Excellent keyboarding skills 40 wpm.
• Proficient computer skills, Microsoft Excel, Word and Meditech preferred.
• Knowledge of Oncology scheduling and processes essential.
• Previous experience with Meditech 6.0, order management and community wide scheduling is preferred.
• Demonstrates strong customer service skills.
• Demonstrates excellence in verbal and written communication in dealing with the public and medical staff.
• Excellent interpersonal and conflict resolution skills essential.
• Effective time management and organizational skills with the ability to organize and prioritize as required is essential.
• Demonstrated ability to multi-task.
• Demonstrates excellence in problem solving, critical thinking, and decision-making skills with a high attention to detail essential.
• Demonstrates analytical skills in relation to knowledge of hospital operations.
• Effective time management and excellent organizational skills.
• Demonstrated ability to work effectively within an interprofessional team as well as independently.
• Demonstrated good attendance and performance records with the ability to maintain these same standards.

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.

Oak Valley Health diversity statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of sexual minority groups, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity 2023. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI.