Unit Secretary (CUPE), Childbirth & Children's Services - Casual - Markham Stouffville Hospital

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare organization is seeking a Unit Secretary for Childbirth & Children's Services at Markham Stouffville Hospital. The successful candidate will perform clerical and receptionist duties, including patient registration, appointment scheduling, and managing patient records. Ideal candidates will have previous hospital experience and a strong understanding of medical terminology, demonstrating excellent communication and organizational skills in a fast-paced environment.

Qualifications

• Experience in Childbirth and Children's Services is an asset.
• Strong customer service and communication skills.
• Ability to prioritize and manage multiple demands.

Responsibilities

• Responsible for clerical and receptionist duties including patient registration.
• Manage telephone calls and schedules for appointments.
• Maintain patient charts and documentation.

Skills

Communication Skills

Critical Thinking

Organizational Skills

Customer Service

Education

Previous hospital unit secretary experience

Knowledge of medical terminology

Job description

Unit Secretary (CUPE), Childbirth & Children's Services - Casual - Markham Stouffville Hospital page is loaded

Unit Secretary (CUPE), Childbirth & Children's Services - Casual - Markham Stouffville Hospital

Apply locations Markham, Ontario time type Part time posted on Posted 2 Days Ago time left to apply End Date: July 29, 2025 (4 days left to apply) job requisition id JR102630

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

What we are looking for:

The Unit Secretary is a valuable member of the Childbirth and Children’s Centre and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties as well as patient registration.

The clerical aspect of the role includes: patient registration, admitting, transferring and discharging in a timely manner, filing, creating and disassembling patient charts upon admission and discharge, organizing and entering physician orders into the computer, photocopying, scanning and faxing documents, ordering supplies as needed. The successful candidate will have demonstrated ability to communicate effectively, work within a team environment, set priorities and multi task proficiently.

The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel, scheduling appointments and procedures, providing information related to patient care as authorized by a Registered Nurse.

What you Bring to the role:

• Previous hospital unit secretary experience
• Experience in Childbirth and Children's Services is an asset
• Sound knowledge of medical terminology
• Proficient computer and typing skills
• Strong customer service, interpersonal and written and verbal communication skills
• Ability to prioritize and manage multiple demands in a fast pace environment
• Strong critical thinking, problem solving and decision-making skills with a high attention to detail
• Excellent organizational skills
• Demonstrated ability to work effectively within an interprofessional team as well as independently
• Demonstrated good attendance and performance record with the ability to maintain this same standard
• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

The successful candidate must be available to work a variety of shifts; days, evenings, nights, weekends and Statutory holidays. Shifts are 0700-1900 and 1900-0700.Please note, schedules may change based on departmental needs.

Please note schedules may change due to operational needs.

Compensation:

CUP C03

Range:

$27.51 - $30.95

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one ofForbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.Learn more about our commitment to EDIB .

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About Us

Oak Valley Health is one of Ontarioʼs leading community health care organizations. Across our two hospitals, Markham Stouffville Hospital and Uxbridge Hospital, as well as our Reactivation Care Centre, we deliver safe, high-quality care to more than 441,000 patients annually through diagnostic and emergency care services, clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and childrenʼs services.

Oak Valley Health is proud to be part of the Eastern York Region North Durham Ontario Health Team. With over 600 professional staff, over 3,300 dedicated staff, and more than 900 active volunteers, we are committed to celebrating our people, fostering connections, and driving innovative growth. We provide integrated care for healthier communities and deliver an extraordinary patient experience through our honoured to care culture to residents of Markham, Whitchurch-Stouffville, Uxbridge, and beyond.