Unit Secretary - Acute Care Unit Medicine 3N/6N, PTT (J0125-0679)

CGI Njoyn; Toronto; On-site; CAD 35,000 - 55,000; Part time

Job summary

Join a dynamic team at one of Canada's leading hospitals, where you will play a crucial role as a Unit Secretary in the Acute Care Medicine unit. This position involves providing administrative support, ensuring effective communication, and prioritizing tasks in a fast-paced environment. You will be part of a collaborative effort to enhance patient care and contribute to a healthy workplace. If you are passionate about making a difference in healthcare and thrive in a supportive setting, this opportunity is perfect for you. Embrace the chance to grow professionally while being part of a community dedicated to excellence in patient care.

Benefits

Competitive compensation package

Pay in lieu of benefits

Vacation pay

Hospital Pension Plan

Qualifications

• Minimum one year of office experience with medical orientation required.
• Commitment to patient/client-centered care is essential.

Responsibilities

• Provide administrative support for the Acute Care Medicine unit.
• Coordinate interdepartmental activities and manage patient scheduling.

Skills

Effective communication skills

Critical thinking

Problem-solving

Customer service principles

Medical terminology knowledge

Typing speed (45 w.p.m.)

Bilingualism (French/English)

Education

Ontario Secondary School Diploma (OSSD)

Medical office assistant certificate

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Unit Secretary - Acute Care Unit Medicine 3N/6N, PTT (J0125-0679)

Job Number: J0125-0679

Job Title: Unit Secretary - Acute Care Unit Medicine 3N/6N, PTT (J0125-0679)

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first-generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Unit Secretary, Acute Care Unit Medicine 3N/6N
Your goal in this position is to perform administrative, secretarial and receptionist support for the Acute Care Medicine unit in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem-solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.

On a practical level, you will

• Support and adhere to Hospital policies and procedures.
• Use customer service principles when interacting/communicating with patients, families, staff internal and external parties.
• Coordinate various interdepartmental activities and requests such as transportation of patients for tests, scheduling of appointments for various clinics, reminder appointment phone-calls, discharges and other services required on the unit.
• Represent physicians and health care professionals (i.e., nurses, allied health) by screening and triaging incoming telephone calls and inquiries; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.
• Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner.
• Compile and disseminate material/documents related to Program activity.
• Maintain attendance/time reporting information and arrange appropriate relief including agencies. Input payroll, and keep record of nursing resource pool and overtime statistics.
• Process computer provider order entries within scope of practice and notify appropriate staff and specific departments as required.
• Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments.
• Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments).
• Maintain organization of admissions, discharges, outstanding orders and medication information, dismantle charts and enter information electronically as required.
• Prepare reports and discharge instructions, photocopying, prioritizing and processing of information as required. Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.

Qualifications

• Ontario Secondary School Diploma (OSSD) or equivalent.
• A medical office assistant certificate or minimum one year comparable office experience with medical orientation.
• Working knowledge of medical terminology and ability to perform medical transcription.
• Experience inputting payroll, timesheets and staff schedules.
• Demonstrated commitment to patient/client centered care.
• Accurate minimum typing speed of 45 w.p.m.
• Proficiency in Microsoft Office including; Word, Excel and PowerPoint.
• Experience dealing with the public in a fast paced and customer service environment.
• Bilingualism in French/English an asset.

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part-Time Temporary (12 Months) position, 4, 8 & 12 hours shifts, day and evening shifts including weekends in the 3N/6N Acute Care Medicine Unit. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

How to Apply

Think you're the right person for the job? Here's your first chance to show us why:

• Ensure to meet the deadline - only applications received by the closing date will be considered.
• We will review all applications and will contact those selected for an interview.

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.