Unit Clerk- Ridge Meadows Hospital (RMH)

Fraser Health; Maple Ridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic healthcare team dedicated to serving over two million people in Metro Vancouver. This role offers a chance to work in a supportive environment where your contributions directly impact patient care. As a Nursing Unit Clerk, you'll perform essential clerical duties, coordinate patient appointments, and maintain communication between departments. With a commitment to diversity and inclusion, Fraser Health provides a competitive compensation package, including comprehensive health benefits and four weeks of vacation. If you're passionate about making a difference in healthcare, this opportunity is for you!

Benefits

Comprehensive health benefits

Four weeks of vacation

Pension plan

Qualifications

• Grade 12 and medical terminology required.
• Graduation from a recognized Nursing Unit Clerk program is essential.

Responsibilities

• Coordinate and transcribe physicians' orders and maintain patient charts.
• Schedule patient appointments and act as a communication link.

Skills

Effective communication

Interpersonal skills

Physical ability to perform duties

Keyboarding (40 wpm)

Organizational skills

Operating related equipment

Utilizing computer software applications

Education

Grade 12

Graduation from recognized Nursing Unit Clerk program

One year of recent, related experience

Job description

Salary

The salary range for this position is CAD $28.31 - $28.31 / hour
Job Summary

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Come work with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Detailed Overview

Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such as acting as a communication link for the area, transcribing and processing physicians' orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts.
Responsibilities

1. Prioritizes, processes, coordinates and transcribes physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow up as necessary.
2. Schedules, books and coordinates patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow up appointments, adjusting appointments as required in accordance with patient and facility requirements; arranges patient tests; maintains appointment diaries by arranging and confirming patient appointments.
3. Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient's tests, and receives visitors, provides information and directs to appropriate area.
4. Assembles and maintains patient charts according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records.
5. Answers telephones, transfers calls, takes messages, answers routine inquiries or refers as appropriate; opens and distributes mail as required.
6. Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required.
7. Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval.
8. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager, Clinical Services or designate.
9. Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
10. Performs other related duties as required.

Qualifications

Education and Experience

Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 wpm.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.