Unit Clerk / O.R. Booking Clerk-Royal Columbian Hospital (RCH)

Fraser Health Authority; New Westminster; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Booking Clerk to join their dynamic team. This role involves managing surgical schedules, maintaining patient data, and facilitating communication between departments. With a focus on providing exceptional service, you will play a crucial role in ensuring smooth operations in a busy healthcare environment. The position offers opportunities for career advancement and comes with comprehensive health benefits, generous vacation time, and a supportive work culture. If you are organized, detail-oriented, and passionate about contributing to patient care, this is the perfect opportunity for you.

Benefits

Comprehensive Health Benefits

Generous Vacation Time

Employee Assistance Program

Transit Incentive Program

Defined Pension Plan

Qualifications

• Grade 12 education and three years of related experience required.
• Medical terminology knowledge is essential.

Responsibilities

• Prepare and maintain surgical schedules using a computerized system.
• Communicate with medical staff regarding surgical bookings.
• Input patient data and monitor surgical waitlists.

Skills

Verbal Communication

Written Communication

Organizational Skills

Keyboarding

Proficiency with Computer Software

Education

Grade 12 Education

Nursing Unit Clerk Program

Tools

Computerized Scheduling System

Job description

Salary
The salary range for this position is CAD $29.40 - $29.40 / hour

Job Summary
Are you looking to bring your extensive booking clerk skills to a rewarding role? If you have answered “yes”, we want you to keep reading to explore your career with us!

We currently have an exciting opportunity for a Casual Booking Clerk to support our team at Royal Columbian Hospital located in New Westminster, B.C.

New Westminster, situated on a hillside overlooking the Fraser River, is the oldest incorporated city in BC, once the provincial capital, and remains an urban hub of the Lower Mainland. Known as the Royal City, it began as a pioneer settlement, evolved into a Victorian city, and today boasts many heritage buildings.

Take this opportunity to:

• Prepare, maintain, distribute, and revise the daily and weekly Operating Room (OR) schedules using a computerized system, under RN review.
• Maintain patient and surgical data by entering information into the computer, reviewing booking forms, and filing related records.
• Communicate with OR staff, medical offices, and hospital departments regarding surgical bookings and schedule changes; prepare statistical reports for the Ministry of Health.

Want to join our team? We will be looking for you to have:

• Grade 12 education and three years of recent related experience, or an equivalent combination of education, training, and experience.

Experience some of the benefits of working with us, including:

• Career advancement and growth opportunities
• Comprehensive health benefits including extended health and dental coverage for you and your family, fully paid by us.
• Health and well-being resources, including an employee and family assistance program.
• Generous vacation time: up to four weeks per year, with potential accrual based on tenure.
• Access to staff discounts and perks, including a Transit Incentive Program
• A defined pension plan.

Join our team at Fraser Health—where cared-for people care for people

Detailed Overview

Reporting to the Manager, the Unit Clerk/Operating Room Booking Clerk performs clerical duties related to patient care, including transcribing physician's orders, coordinating appointments, arranging tests, and maintaining surgical schedules using a computerized system. Maintains patient and surgical info, communicates with medical staff, and prepares reports for the Ministry of Health.

Responsibilities

• Prioritize and process physician’s orders, follow up as needed.
• Act as a communication link between hospitals and departments, handle inquiries, and manage test results and visitor information.
• Schedule and coordinate patient appointments, tests, and maintain appointment diaries.
• Review surgical booking packages for completeness.
• Prepare and update OR schedules, assign patients, and adjust schedules as needed.
• Coordinate with staff and departments regarding bookings and schedule changes.
• Notify Bed Management of surgeries for bed allocation.
• Input patient data, monitor surgical waitlists, and reschedule cancellations.
• Assist in maintaining records, statistics, and waitlists.
• Participate in safety and quality improvement activities.
• Perform other related duties as required.

Qualifications

Education and Experience
Grade 12, medical terminology, graduation from a recognized Nursing Unit Clerk program, plus one year's recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Effective verbal and written communication skills.
• Ability to work effectively with others.
• Physical ability to perform duties.
• Keyboarding speed of 40 w.p.m.
• Organizational skills and ability to operate related equipment.
• Proficiency with computer software applications.

About Fraser Health

Fraser Health serves over two million people in Metro Vancouver and Fraser Valley, on the traditional lands of the Coast Salish and Nlaka’pamux Nations, with 32 First Nations in the region. Our 48,000+ staff, medical staff, and volunteers are dedicated to care. We value diversity, inclusion, and cultural safety, striving to create a respectful environment.