Unit Clerk/O.R. Booking Clerk - Royal Columbian Hospital

Fraser Health Authority; New Westminster; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join Fraser Health Authority as a Unit Clerk/O.R. Booking Clerk at Royal Columbian Hospital in New Westminster. This relief full-time role involves scheduling and coordinating surgical appointments and clerical duties within a dynamic healthcare setting. Enjoy comprehensive employer-paid benefits, generous vacation time, and participation in the pension plan.

Benefits

Comprehensive, 100% Employer-Paid Benefits

Generous Vacation Time

Immediate Pension Enrollment

Maternity Top-Up

TransLink Pass Subsidy

Employee discounts available

Qualifications

• Graduated from a recognized Nursing Unit Clerk program.
• One year related experience preferred.
• Ability to use computer software applications.

Responsibilities

• Coordinate patient appointments and schedule tests.
• Transcribe physician's orders and maintain records.
• Communicate with medical staff regarding surgical bookings.

Skills

Effective communication

Organizational skills

Ability to manage appointments

Education

Grade 12 and medical terminology

Graduation from recognized Nursing Unit Clerk program

Job description

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Salary

The salary range for this position is CAD $29.40 - $29.40 / hour

Salary

The salary range for this position is CAD $29.40 - $29.40 / hour

Job Summary

We are currently looking to fill a Relief Full-Time opportunity for a Unit Clerk/Booking Clerk to support the Surgical Ambulatory Clinic at Royal Columbian Hospital located in New Westminster, B.C. This position is available until April 2027 or until return of the incumbent.

Royal Columbian Hospital

Royal Columbian Hospital is conveniently located adjacent to the Sapperton SkyTrain station on the Expo Line1. This makes it easily accessible by public transit for both patients and staff.

Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase two

RCH first opened in 1862, is a vital referral centre and regional centre of excellence for trauma, critical care, cardiac care, maternity, neonatal intensive care, and neurosurgery. When the full redevelopment is complete, the people of British Columbia will have increased access to cardiac, trauma, mental health, maternity and NICU services and beds.

New Westminster

New Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region.

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available
• Eligibility based on employment status
  
  

Detailed Overview

Reporting to the Manager, the Unit Clerk/Operating Room (O.R.) Booking Clerk performs a variety of clerical duties related to the operation of a patient care area including such duties as acting as a communication link for the Unit by transcribing and processing physician's orders; coordinating patient appointments; arranging patient tests and receiving results; preparing, distributing and making revisions to the daily and weekly O.R. slates using a computerized scheduling system. Maintains patient and surgical information by entering data information into computer, reviews booking forms, maintains and files other records related to booking procedures. Communicates with O.R. medical staff and offices as well as various hospital departments regarding surgical bookings, changes and revisions to the surgical slates. Prepares statistical reports for the Ministry of Health.

Responsibilities

• Prioritizes, processes, coordinates and transcribes physician's orders and performs necessary follow up action.
• Acts as a communication link for the Unit by contacting other hospitals and departments, including collaborating with bed booking by exchanging information related to bed availability to assist in admissions, discharges and transfers. Answers telephones; transfers calls, takes messages or answers routine enquiries. Receives patient test results. Receives visitors, provides information and directs to appropriate area.
• Schedules, books and coordinates patient appointments by receiving appointment requests, making follow-up appointments, adjusting arrangements as directed in accordance with patient and facility requirements and assigning to the appropriate time, date and location. Arranges patient tests. Maintains appointment diaries by arranging and confirming appointments.
• Reviews surgical booking packages for completeness, such as surgery to be performed, lab work, pre-admission tests, special equipment, surgical assists, and computer documentation as per established policies and procedures.
• Prepares, updates and distributes daily and weekly O.R. slates using a computerized scheduling system by gathering patient information such as patient name, type of surgery, attending physician. In collaboration with the Surgeon's office, assigns patients to the O.R. slate according to type and expected duration of surgery.
• Adjusts the initial slate according to information such as changeovers procedures, blood required and staff required to ensure effective and efficient utilization of surgical beds. Notifies respective areas of adjustments and/or changes made to the O.R. slate.
• Coordinates activities with O.R. medical staff and offices as well as various departments regarding surgical bookings. Notifies appropriate areas of discrepancies or adjustments to be made to the O.R. slate.
• Notifies Bed Management of surgeries to confirm bed allocation for inpatient admissions when the patients to be admitted exceed the established guidelines to ensure effective and efficient utilization of surgical beds
• Inputs patient information into computer and maintains current computerized surgical waiting list for surgical procedures. Monitors surgical cancellations and reschedules according to established policies and procedures.
• Assists in maintaining current records for physician's vacations, on-call schedules, requests and acceptance of unused surgical blocks in order to book procedures effectively. Makes revisions to booking model as directed.
• Adheres to surgical booking bed map guidelines.
• Maintains filing system by performing duties such as indexing, labeling and filing materials.
• Assists in preparing and maintaining statistics and waitlists by running reports required by the Ministry of Health to ensure pertinent data is shared and appropriate utilization of the Operating Room is maintained.
• Participates in creating and maintaining a safe and healthy work environment by understanding and following Health and Safety rules, regulations and practices such as fires and disasters.
• Participates in Continuous Quality Improvement activities to enrich and advance various processes through the effective use of resources to meet the needs of the customer.
• Performs other related duties as required.
  
  

Qualifications

Education and Experience

Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 w.p.m.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.
  
  

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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