Unit Clerk

Halton Healthcare; Milton; On-site; Full time

Job summary

Halton Healthcare seeks a Medical Office Administrator to join a dynamic team. This role involves a variety of clerical tasks including patient registration, appointment scheduling, and data entry. Ideal candidates will have a diploma in Medical Office Administration and experience with medical terminology and systems, ensuring exemplary patient care in a fast-paced environment. The position offers flexible shifts and essential skill development in a supportive healthcare setting.

Benefits

Disability accommodation provided

Commitment to diversity, equity, and inclusion

Qualifications

• Minimum of 1 year recent experience in a similar clerical role in a clinical setting required.
• Must be able to read, write, speak, and understand English fluently.
• Demonstrated excellent customer service skills.

Responsibilities

• Provide reception and clerical support including registering patients and scheduling appointments.
• Enter lab orders in Meditech and maintain inventory of supplies.
• Address inquiries from the public, staff, and families.

Skills

Typing

Data Entry

Hospital Experience

Clerical Experience

Computer Skills

Medical Terminology

Transcription

Filing

Order Entry

Word Processing

Education

Medical Office Administration diploma from a recognized college

Medical terminology certificate

Tools

Meditech Patient Information System

Microsoft Office applications

Job description

The enhanced new Medical / Surgical Inpatient Unit including services for general medicine and general surgery has a dedicated and ambitious multidisciplinary team whom are committed to providing exemplary patient and family centered care. The day to day activity of the unit is ever changing as the patient population and diagnoses are so diverse. The unit is supported by a Clinical Resource Nurse a Professional Practice Clinician and a Patient Care Manager. Halton Healthcare is proud to be an employer of choice who encourages staff to engage in continuous learning and take part in leadership initiatives in order to help realize their career goals.

Duties will include a variety of reception and clerical functions including registering patients; answering telephone;completing requisitions; transcribing doctors orders; scheduling appointments; ordering and maintaining inventory of supplies; filing; data entry on computer system;staff scheduling.

• Enters lab orders in Meditech
• Updates information in McKesson Visibility in collaboration with the Clinical Resource Nurse
• Validates appropriate insurance information
• Creates and closes treatment records
• Answers telephone
• Addresses inquiries from the public family and hospital staff
• Completes various clerical tasks / audits as required
• Works with accommodation staff to identify opportunities to meet patients preferred accommodations
• e-Schedule entries edits and staffing calls as necessary
• Enters Maintenance and IS requests as necessary
• Other duties as assigned

Qualifications :

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission vision and values of accountability respect and compassion which guide our individual behaviours and attitudes.

• Recent Medical Office Administration diploma from a recognized college required and / or aminimum of 1 year recent relevant experience in a similar clerical role in a clinical setting required
• Medical terminology certificate required
• Must have experience with the Meditech Patient Information System
• Must have experience with other patient care related databases i.e. Critical
• Familiarity with computers and accessory equipment printers scanners
• Advanced keyboarding and extremely accurate data entry skills required
• Must have experience using Microsoft Office applications including Outlook Word and Excel
• Minimum of 30 wpm typing speed required
• Accurate spelling is required
• Able to work with minimal supervision and to prioritize work
• Demonstrated excellent interpersonaland organizational skills
• Must be able to read write speak and understand English fluently
• Demonstrated excellent customer service skillsand the ability to diplomatically respond to physicians staff and family inquiries in a demanding work environment
• Must be able to meet the physical demands of the position which involves frequent sitting standing and reaching
• Satisfactory employment and attendance record required

The ideal candidate demonstrates strength in family centered care and is able to work in a dynamic rapidly changing environment and be ready to embrace change and innovation. We require a person with excellent clinical and communication skills with a clear patient focus and the ability to inspire influence and advance collaborative teamwork.

Additional Information :

Hours : Monday to Sunday Days and Evenings 8 and 12 hour shifts- 0730-1930 or 0900-1700 (subject to change based on operational requirements)

Salary : $29.38 - $29.98 per hour

Internal Applicants due by : July 3 2025

REF2407V

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity equity and inclusion throughout our operations policies and culture. If you are passionate about what you do motivated by a job well done and as committed to excellence quality and patient satisfaction as we are wed like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providingaccommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Remote Work : Employment Type :

Contract

Key Skills

Typing,Data Entry,Hospital Experience,Clerical Experience,Computer Skills,Patient Assessment,Medical Terminology,Front Desk,Transcription,Filing,Order Entry,Word Processing