Unit Clerk

Alberta Health Services; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Unit Clerk to facilitate communication within the Emergency Department. This role involves managing patient records, scheduling tests, and ensuring efficient administrative support. The ideal candidate will possess strong organizational and communication skills, thrive under pressure, and maintain confidentiality in a fast-paced environment. Join a team committed to providing exceptional care and support to patients and their families. If you are looking for a rewarding opportunity to contribute to healthcare, this position is perfect for you.

Qualifications

• Completion of Grade 12 or equivalent and an accredited Unit Clerk Course.
• Strong communication, organizational, and analytical skills required.

Responsibilities

• Manage communication between health professionals, patients, and families.
• Perform administrative tasks including scheduling and maintaining records.

Skills

Analytical Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Telephone Manners

Education

Grade 12 or equivalent

Accredited Unit Clerk Course

Tools

Connect Care

Microsoft Office

Excel

Netcare

iRequest

ePeople

ESP

Job description

Your Opportunity:

Reporting to the Manager of the Emergency Department, the Unit Clerk will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. Additionally, you will perform a range of administrative activities in support of the unit.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. Additionally, you will perform a range of administrative activities in support of the unit.

• Acute Care Alberta: N
• Primary Care Alberta: N
• Recovery Alberta: N
• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: Emergency
• Primary Location: Northeast Community Health Ctr
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 10-APR-2025
• Employee Class: Casual/Relief
• Date Available: 21-APR-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: Other
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

BCLS-HCP required or related experience required. Knowledge of computer programs including Connect Care, Microsoft Office/Excel, Netcare, iRequest, ePeople, and ESP. Strong and proven analytical skills for auditing of patient data ensuring valid data source. Strong communication and interpersonal skills required. Courteous and pleasant telephone manners required. Proven organizational skills with the ability to prioritize work under pressure with minimal supervision required. Proven reliability and dependability required.

Preferred Qualifications:

Previous Emergency Department experience.