Union Labour Relations Officer

Canadian Association of Labour Media; Calgary; On-site; CAD 70,000 - 110,000; Full time

Job summary

UFCW Local 401 in Calgary is seeking a Union Labour Relations Officer to support members across multiple industries and travel province-wide to service units under various collective agreements. You will lead member engagement activities, coordinate strategic communications, and promote equity, diversity, and inclusion within union work.

Strong knowledge of grievance processes, labour relations, and safety standards is essential, as is the ability to work evenings or weekends and to travel with

Qualifications

• Practical experience and understanding of Labour Relations, Human Rights, Workers’ Compensation, and Health & Safety.
• Strong knowledge of the grievance process and conflict resolution techniques.
• Strong emotional intelligence, and ability to take an interest-based approach in interactions.
• Excellent time-management, organizational and communication skills.
• Willingness to travel within Alberta and occasional overnight stays.

Responsibilities

• Represent members across multiple industries under various collective agreements.
• Provide members with assistance, direction, support and guidance.
• Lead and mentor member engagement activities, including pre-planning and strategic communications.
• Travel province-wide to service assigned units and evenings/weekends as required.

Skills

Labour Relations

Human Rights

Workers’ Compensation

Health & Safety

Grievance Process

Conflict Resolution

Emotional Intelligence

Time Management

Communication Skills

Confidentiality

Union Solidarity

Education

Post-secondary education in Political Science or Labour Studies or related field

Tools

Microsoft Office

Microsoft Teams

Database tracking systems

Job description

Union Labour Relations Officer

JOB DESCRIPTION

The United Food and Commercial Workers (UFCW) Local 401 is Alberta’s largest private sector union representing 32,000 members working in diverse industries such as retail, food processing, beverage production, hospitality, gaming, healthcare and education. We are a local union of the 1.3-million-member United Food and Commercial Workers International Union, representing working people across North America.

We are currently seeking a Union Labour Relations Officer, based out of our Calgary office. This position plays a key role in providing members with assistance, direction, support and guidance. The successful applicant should expect to represent members across a variety of industries – including retail, warehousing, food processing, healthcare, and hospitality – and work with multiple collective agreements.

A Union Labour Relations Officer should be prepared to travel outside of their home base to service assigned units throughout the province. In addition, they will lead and mentor member engagement activities, including pre-planning, strategic communications, blending tradition with innovation, and celebrating collective success.

Applicants must understand, and be committed to, union principles and values. In alignment with our values and the diverse nature of our membership, Union Labour Relations Officers may be required to participate in community events that enhance cultural fluency and strengthen representation. A strong commitment to equity, diversity, and inclusion in both internal and external union work is essential.

REQUIREMENTS

• Valid Class 5 driver’s license
• Minimum of six (6) years of continuous driving experience
• No major driving convictions, no more than three (3) minor convictions, and no claims or accidents in the last three (3) years
• A driver’s experience letter may be required
• Availability to travel and work evenings / weekends as required, including some on-call duties

QUALIFICATIONS

• Practical experience and understanding of: Labour Relations, Human Rights, Workers’ Compensation, and Health & Safety
• Strong working knowledge of the grievance process and conflict resolution techniques
• Strong emotional intelligence, and ability to take an interest-based approach in interactions
• Excellent time-management, organizational and communication skills
• Ability to take direction, remain goal-oriented and maintain strong attention to detail
• Strong written and oral communication skills
• Proficiency in Microsoft Teams, Microsoft Office, and database tracking systems
• Ability to manage confidential and time-sensitive issues professionally
• A deep commitment to union solidarity principles, equity, diversity, and inclusion as outlined in our Mission Statement https://gounion.ca/your-union/mission/.
• Willingness and ability to travel within and outside Calgary, with occasional overnight stays

ASSETS

• Experience with collective bargaining, including proposal development, negotiations and ratification meetings / votes
• Demonstrated leadership in community or social justice initiatives, particularly in diversity, equity, and inclusion
• Post-secondary education in Political Science, Labour Studies or related field – or 10 years of relevant experience.
• Advanced Microsoft Office Suite skills
• Knowledge of Alberta Labour Relations Board rules and procedures and the Alberta Labour Relations Code
• Knowledge of Alberta Employment Standards Code
• Familiarity with the Alberta Occupational Health & Safety Act
• Understanding of the Alberta Human Rights
• Knowledge of Alberta’s Freedom of Information and Protection of Privacy Act (FOIP)

REMUNERATION

Compensation, terms and conditions of employment for this position are covered by a Collective Agreement with the International Association of Machinists and Aerospace Workers (IAMAW).