Unified Communications Design Sales Engineer / Ingénieur des ventes en conception de communicat[...]

SYNNEX; Toronto; On-site; CAD 85,000 - 115,000; Full time

Job summary

A leading company seeks a Design Sales Engineer III to focus on pre-sales design of complex technology solutions. The role involves creating tailored solutions, delivering presentations, and collaborating with vendor partners. Key expectations include strong technical skills and the ability to engage with all levels within customer organizations. This position offers a dynamic environment with opportunities for professional growth and a commitment to diversity and inclusion.

Benefits

Elective Benefits tailored to lifestyle

Professional development programs

Financial, physical, and mental well-being support

Focus on diversity, equity & inclusion

Onboarding program for new co-workers

Participation in local volunteering events

Qualifications

• 8 to 10 years of relevant work experience.
• Strong understanding of technology solutions.
• Ability to create and conduct formal presentations.

Responsibilities

• Deliver technical demonstrations and presentations to partners.
• Design complex solutions that meet customer requirements.
• Collaborate with partners and sales teams on pre-sales activities.

Skills

Complex problem solving

Critical thinking

Decision-making

Communication

Negotiation

Leadership

Organizational skills

Time management

Education

Advanced Technical Certifications

Job description

The Design Sales Engineer III (DSE III) role focuses on the pre-sales design of complex technology solutions in support of our partners and sales teams. The DSE III will create technology solutions which meet end-user requirements. The DSE III will collaborate with coworkers and partners, providing pre-sales assistance for sales opportunities which may include delivering product demonstrations for resellers and their end users. In addition, the DSE III will enable reseller partners through the delivery of technical product and offer training. The DSE III will work with vendor partners and internal business development and product management teams on sales opportunities, including the onboarding of new reseller partners. The DSE III will possess strong technical skills, including holding multiple technical certifications, and be able to explain the value of recommended solutions to customers throughout all levels of the reseller and end-user organizations.

The position can be either a Level II or Level III, depending on the experience and skillset level of the candidate.

What You'll Do :

Delivers custom business-focused technical demonstrations and presentations for resellers and their end customers

Provides consultative advice to partners on scoping and designing complex solutions by communicating clearly and concisely with the partner and their end user.

Designs complex single and multi-vendor solutions and / or configurations which meet customer requirements, driving the sales, design and planning of the solution with the customer

Participates in Executive Briefings, Technical Conferences, Trade Shows, Seminars, On-site and Virtual Trainings, and Marketing Events for our reseller and vendor partners as well as sales teams.

Educates internal and external customers on current technology including roadmap presentations.

Creates the technical solution response to complex customer RFP and bid documents.

Meets or exceeds assigned sales productivity goals.

Stays current on relevant competitive solutions, products, ecosystem solutions and services through attending training and achieving advanced vendor and industry

Develops key relationships within vendor and reseller partners and is viewed as a trusted advisor by associates of all levels within the partner

What We're Looking For :

8 to 10 Years of relevant work experience

Advanced Technical Certifications with multiple vendors as well as industry certifications

Able to execute instructions and to request clarification when needed.

Possesses basic data entry skills.

Able to use common office equipment.

Able to perform basic mathematical calculations.

Able to demonstrate complex problem solving, critical thinking, and decision-making.

Able to recognize and attend to important details with accuracy and efficiency.

Able to communicate clearly and convey necessary information.

Able to create and conduct formal presentations.

Able to interact effectively with higher levels of management (managers & above)

Able to negotiate skillfully and promote / sell ideas persuasively.

Understand, communicate, and collaborate effectively with people across various identities.

Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.

Possesses strong organizational and time management skills, driving tasks to completion.

Able to adjust readily to change and adapt as needed.

Able to constructively work under stress and pressure when faced with high workloads and deadlines.

Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

Able to work independently with minimum supervision.

Able to effectively multi-task.

Able to maintain confidentiality of sensitive information.

Able to collaborate and build solid, effective working relationships with others.

Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

Able to quickly learn / adapt to new systems and technology.

Able to use relevant computer systems and applications at an advanced level.

Working Conditions :

Occasional non-standard work hours or overtime as business requires.

On-call availability required as necessary.

May be located at a reseller / customer location.

Professional, office environment.

Local (in-country) travel required.

Is there anything else you nee

Key Skills

What’s In It For You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!