Underwriting Manager, Personal Lines

Northbridge Financial Corporation; Toronto; Hybrid; CAD 92,000 - 128,000; Full time

Benefits offered by this job

Hybrid work model

Employee share purchase plan

Pension plans

Wellness programs

Job summary

Northbridge Insurance in Ontario seeks an experienced Underwriting Manager to lead the Personal Lines team, shaping underwriting strategy and driving broker relationships. The role focuses on coaching a high-performing team and delivering exceptional client service in a hybrid work environment.

You will oversee home and auto underwriting across Ontario, mentor staff, and collaborate with the broker network to create tailored solutions. CIP/FCIP/RPLU designations are highly regarded.

Qualifications

• 10+ years of underwriting experience.
• Experience leading or mentoring a team.
• Completed, or pursuing CIP, FCIP, or RPLU designations.
• Strong customer service background.

Responsibilities

• Lead and develop the Ontario Personal Lines underwriting team.
• Maintain strong relationships with brokers via email, phone and in-person meetings.
• Develop and implement the underwriting strategy for the department.
• Coach and mentor underwriters to drive performance and growth.

Skills

10+ years underwriting experience

Team leadership/mentoring

Sales & negotiation

Strong customer service

Education

CIP/FCIP/RPLU designations (completed or pursuing)

Job description

Our Underwriting Managers customize solutions for our Personal Lines clients as well as lead and develop a team of underwriters. They work closely with our extensive broker network to develop unique solutions for all personal home and auto risks.

They are passionate about maintaining strong relationships with our brokers – this means emails and phone calls don’t go unanswered, and in-person broker meetings are regularly penned into their calendars.

With employee development being at the forefront of what they do, they work hard to provide constant training and coaching to set their Underwriters up for success. Being a strategic thinker, they are also able to identify areas of opportunity within the market, while planning and initiating the underwriting strategy for the department.

In other words, they’re awesome. If you are too, consider joining us to manage our Ontario Personal Lines team!

You’re great at:

• Personal Home and Auto Underwriting


• Coaching & Mentoring


• Sales & Negotiation

You have:

• 10+ years of Underwriting experience


• Experience leading or mentoring a team


• Completed, or pursuing your CIP, FCIP, or RPLU designations


• Strong customer service background

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.


• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!


• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.


• We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.


• We care about the community and support the causes you believe in with donation matching and team volunteer day

We’re committed to pay transparency and fairness. The base salary range for this role is $92,000 - $128,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.