Underwriting Manager, Middle Market

Northbridge Financial Corporation; Toronto; Hybrid; CAD 115,000 - 140,000; Full time

Benefits offered by this job

Hybrid work

Employee share purchase plan

Pension plans

RRSP

Staff insurance discounts

Well-being programs

Education assistance (CIP/FCIP/RPLU)

Donor matching & volunteer days

Job summary

Northbridge Insurance is seeking an Underwriting Manager to lead a team of underwriters and customize solutions for commercial clients. You will work closely with brokers to develop unique risk solutions, mentor staff, and ensure strong relationships through timely communication.

The role emphasizes people-centric leadership, change management, and ongoing career development within a hybrid work model. We value customer service, collaboration with actuarial and claims, and a strong commitment to

Qualifications

• 10+ years of underwriting experience
• Minimum of 3 years of leadership experience
• Experience with overseeing change management
• Completed, or pursuing CIP, FCIP, or RPLU designations
• Strong customer service background

Responsibilities

• Commercial underwriting for assigned policies
• Evaluation, documentation, selection, negotiation, and pricing
• Sales & Negotiation with brokers/customers
• Develop and maintain professional broker/customer relationships
• Coaching & Mentoring of team members
• Operational leadership and process improvement

Skills

Commercial underwriting

Sales & Negotiation

Broker relations

Coaching & Mentoring

Operations leadership

Team development

Education

CIP / FCIP / RPLU designation

Job description

What it’s like to be a Northbridge Underwriting Manager

Our Underwriting Managers customize solutions for our commercial clients as well as lead and develop a team of underwriters. They work closely with our extensive broker network to develop unique solutions for all classes of risk. They are people centric leaders who truly care about the development of their teams and invest in their career growth.

They are passionate about maintaining strong relationships with our brokers – this means emails and phone calls don’t go unanswered, and in-person broker meetings are regularly penned into their calendars. They also pay attention to the smallest of details, work closely with our Actuarial and Claims Departments.

We want your talent

If you are great at:

• Commercial underwriting


• Responsible for the successful evaluation, documentation, selection, negotiation, and pricing for assigned policies


• Sales & Negotiation


• Develop and maintain a professional relationship with brokers and/or customers


• Coaching & Mentoring


• Operation leadership

And you have:

• 10+ years of Underwriting experience


• Minimum of 3 years of leadership experience


• Experience with overseeing change management


• Completed, or pursuing your CIP, FCIP, or RPLU designations


• Strong customer service background

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.


• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!


• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.


• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.


• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $115,000–$140,000, reflecting expected base pay — not the total compensation package. Actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

This is a real opportunity — we’re actively hiring!

Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human‑centered hiring decisions and are committed to giving every application the attention it deserves.

Who we are:

We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.