Underwriting Assistant, Commercial Lines

BrokerLink; Kitchener; On-site; CAD 47,000 - 58,000; Full time

Benefits offered by this job

Flexible work arrangements

Wellness account

Employee Share Purchase Plan (ESPP)

Share plan & other savings

Group RRSP/DPSP matching

Job summary

BrokerLink is seeking an Underwriting Assistant, Commercial Lines, to join our growing team. You will handle endorsements and cancellations, support underwriters with complex policies, and assist brokers with underwriting and rating decisions.

We value professionalism, accuracy, and a customer‑driven approach, with opportunities for growth and flexible work arrangements across Canada.

Qualifications

• Post‑Secondary education in insurance, business or a related field is an asset
• 2 years of relevant experience in insurance, business or a related field is preferred
• Strong typing skills to process daily work
• Highly organized to manage workflow efficiently without continuous supervision
• Excellent communication skills both written and verbal
• Initiative and ability to work under pressure
• Sound knowledge of Microsoft Office products and computer tools
• Team player
• No Canadian work experience required however must be eligible to work in Canada.

Responsibilities

• Handle insurance policy endorsements and cancellations.
• Answer straightforward inquiries from brokers promptly and courteously.
• Assist Underwriters with the administration of complex policies.
• Apply underwriting strategies in accordance with company guidelines and personal underwriting authority limits.
• Support brokers regarding underwriting and rating policies.
• Work closely to develop and maintain positive business partnerships with brokers and co‑workers.
• Use the computer system for policy inquiry, electronic filing, underwriting and rating transactions.
• Make recommendations to improve the department and increase its efficiency.

Skills

Communication

Teamwork

Organization

Initiative

Attention to detail

Education

Post-secondary education in insurance or related field

Tools

Microsoft Office

Policy administration system

Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

• Flexible work arrangements
• Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more
• Share plan & other savings

Salary Range (but Not Limited To)

47,100 - 57,500

Incentive plan

Annual bonus: 5% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long‑term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35‑hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About The Role

We’re looking for an Underwriting Assistant, Commercial Lines, to join our growing team!

What You’ll Do Here

• Handle insurance policy endorsements and cancellations.
• Answer straightforward inquiries from brokers promptly and courteously.
• Assist Underwriters with the administration of complex policies.
• Apply underwriting strategies in accordance with company guidelines and personal underwriting authority limits.
• Support brokers regarding underwriting and rating policies.
• Work closely to develop and maintain positive business partnerships with brokers and co‑workers.
• Use the computer system for policy inquiry, electronic filing, underwriting and rating transactions.
• Make recommendations to improve the department and increase its efficiency.

What You Bring To The Table

• Post‑Secondary education in insurance, business or a related field is an asset
• 2 years of relevant experience in insurance, business or a related field is preferred
• Strong typing skills to process daily work
• Highly organized to manage workflow efficiently without continuous supervision
• Excellent communication skills both written and verbal
• Initiative and ability to work under pressure
• Sound knowledge of Microsoft Office products and computer tools
• Team player
• No Canadian work experience required however must be eligible to work in Canada.

This position will fill an essential role in our team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!