Underwriting Administrative Assistant

Western Financial Group; Victoria; Remote; CAD 45,000 - 65,000; Full time

Job summary

Western Financial Group is seeking an Administrative Assistant for their Commercial Underwriting team. The role involves supporting administrative functions, issuing policy documents, and requires a General Insurance Level 2 License. Candidates with strong problem-solving skills and a passion for customer service are encouraged to apply. The position is fully remote within Canada and offers a robust benefits package.

Benefits

3 weeks vacation

14 wellness days

Employer-paid group benefits

Health care spending account

Qualifications

• 1+ years experience in the insurance industry.
• Strong problem-solving skills and adaptability.
• Capacity to provide exceptional customer service.

Responsibilities

• Supporting mail function on program business.
• Issuing policy documents in accordance with underwriting standards.
• Consolidating information for underwriting support.

Skills

Problem-solving

Customer service

Education

General Insurance Level 2 License

Job description

Truthfulness | Fairness | Value | Loyalty

A s one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

Administrative Assistant, Commercial Underwriting

As an Administrative Assistant - Commercial Underwriting, you will provide support to the commercial underwriting team in all aspects of administrative functions. You will report directly to the Assistant Manager, Commercial Underwriting.

Responsibilities

• Supporting mail function on program business
• Issuing policy documents in accordance with underwriting standards and communication with brokers
• Consolidating information from various sources for underwriting support
• Supporting reporting functions through validation of data points
• Facilitating and documenting policy change requests
• Supporting Policy and Program Certificate reconciliation

Minimum Requirements

General Insurance Level 2 License required

1+ years experience in the insurance industry

Strong problem-solving skills and the ability to adapt in the face of adversity

Must be passionate about helping people, self-driven, and determined to succeed

Demonstrated talent to grow and develop relationships with our existing clients, new clients, industry related associations and our community

Capacity to provide exceptional customer service

Hours : 37.5 hours / week

Location : Remote in Canada

Salary Range : $45,000 - $65,000

Job Requisition # : 81292

What if I don’t meet every requirement?

If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in. If you have questions or require accommodation, please reach out to us.

Health and Wellness

We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

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