Underwriter II

Description of the Job Opportunity

Work Location: Brossard, Quebec, Canada

Hours: 22.5 hours per week

Line Of Business: Credit Management

Pay Details: $26.95 to $38.05 CAD per hour. Compensation may vary based on skills, experience, location, and organizational needs.

TD is committed to fair compensation, growth, and skill development. Candidates are encouraged to discuss salary details with recruiters.

Job Description

Position: Souscripteur II, Auto Financing TD

Two part-time positions available, 22.5 hours/week, on rotating schedules from 8:30 AM to 7:00 PM Monday to Friday, and Saturdays from 9:00 AM to 5:00 PM. Hybrid work model with 1-2 days in-office, potentially up to 37.5 hours/week based on business needs.

Main Responsibilities

Customer

• Make credit decisions efficiently within permitted limits for a wide range of credit products, respecting service level agreements.
• Support, advise, and provide alternatives regarding credit evaluations, ensuring adherence to TD policies.
• Address customer issues promptly and escalate when necessary.
• Enhance overall customer experience and foster good relationships with internal and external partners.

Stakeholder

• Prioritize and manage daily workload to meet service and productivity standards.
• Handle confidential information discreetly and escalate issues as needed.
• Make justified credit decisions within established norms and compliance guidelines.
• Contribute to audit success by understanding and applying directives and processes.
• Ensure proper credit underwriting processes are followed according to company policies.

Employee/Team

• Participate actively as a team member, supporting a positive work environment focused on service, quality, innovation, and communication.
• Continuously improve knowledge and skills, share knowledge within the team.
• Stay informed about industry trends and company updates.
• Engage in performance management and personal development activities.
• Assist colleagues and contribute to a fair and diverse workplace.

Scope and Reach

• Perform credit underwriting and decision-making for moderately complex credit products.
• Authorize credit requests within discretionary limits.
• Maintain intermediate knowledge of credit products, processes, and systems.
• Respond to routine inquiries and identify operational issues.
• Provide detailed analysis and support for processes and operations.
• Understand and contribute to the broader functions and units supported.

Experience and Education

• Bachelor’s degree preferred or at least 2 years of relevant experience.

About TD

TD is a leading global financial institution, the fifth largest bank in North America, serving over 27 million customers daily. We are committed to customer experience, innovation, and employee growth, guided by our vision to Be the Better Bank.

Total Rewards

Our comprehensive package includes salary, variable pay, health benefits, retirement plans, paid time off, discounts, career development, and recognition programs.

Additional Information

We support diversity, accessibility, and career growth through various programs and training. Candidates will be contacted for interviews, and accommodations are available upon request.

Language Requirement (Quebec Only)

Proficiency in a language other than French is required to support clients in multiple languages.