Undergraduate Program Coordinator

ubc; Vancouver; On-site; CAD 51,000 - 54,000; Full time

Job summary

The University of British Columbia is seeking an Undergraduate Program Coordinator in the Department of Anthropology to advise and support students in the undergraduate program. Responsibilities range from routine to complex, including student advising, recruitment, admissions, event planning and front office reception.

Reporting to the Graduate Program Manager and Department Head, the role involves maintaining student records, processing course changes, coordinating open houses, and

Responsibilities

• Provides front-line assistance to undergraduate students and inquiries.
• Advises on degree requirements, honours, and course credits.
• Coordinates admissions, promotions, and events.
• Maintains and updates student files and records.

Job description

Staff - Union

Job Category: CUPE 2950

Job Profile: CUPE 2950 Salaried - Undergrad Student Supp 3 (Gr7)

Job Title: Undergraduate Program Coordinator

Department: Administrative Support | Department of Anthropology

Compensation Range: $4,594.00 - $4,827.00 CAD Monthly

Posting End Date: August 18, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date: Ongoing

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Undergraduate Coordinator advises and provides complex information to both prospective and current students in support of Anthropology's undergraduate program. Duties of the position range from routine to complex and include student advising, recruitment, admissions, event planning and reception duties.

Organizational Status

Works independently, with full initiative and considerable autonomy, seeking guidance, when necessary, from the Graduate Program Manager. Receives general direction from the Manager, Graduate Program and Department Head, and reports directly to the Administrator.

Work Performed

Students Services and Advising

• Provides front-line assistance and responds to a variety of in-person, written, telephone, and e-inquiries from undergraduate students, faculty, the public, and prospective students about Anthropology student services
• Provides reception for the Anthropology front office, including A/V sign out, ad hoc room booking, office equipment support, supply stock maintenance and ordering, petty cash management, and mail processing
• Advises current undergraduate students on complex queries concerning degree promotion/advancement requirements. Interprets and advises undergraduate students on requirements for honours, course credits, and language proficiency requirements; investigates and analyzes academic problems and works with the Graduate Program Manager to find resolutions
• Functions as the first point of appeal for students who are not able to register
• Provides direction and advice to students regarding course availability, schedules, and eligibility
• Determines students' eligibility for course registration and notifies students of the reason(s) for refusal
• Maintains and updates student files and records
• Prepares student-related forms and monitors students' academic progression through to completion
• Processes course waivers and transfer credits
• Reviews and evaluates student records for graduation
• Analyses enrolment data and creates reports
• Collects and collates course outlines/syllabi, and brief descriptions from instructors; follows up with instructors to ensure that there is an updated outline/syllabus available on file (AIR and in the shared folder) and short descriptions of courses on Workday Student and/or Student Systems and Applications provided by UBC
• Sends out announcements to Majors/Honours/Minors
• In collaboration with the Graduate Program Manager, drafts and issues a weekly (or bi-weekly) announcement email, including information on upcoming events, important deadlines etc.
• Assists with promotion of undergraduate programs by performing duties such as coordinating open houses, public relations functions, job fairs and promotional events
• Provides support to the Undergraduate Studies Committee in identifying and implementing programs that support student learning; embraces new advances in technology and learning initiatives and applies this knowledge to the delivery of service to students; provides back up and overflow assistance to when required
• Performs other related duties as required

Admissions Processing

• Coordinates admissions process for Honours program, Directed Studies and overseas study
• Calculates credits, reviews credit exclusion policy, authorizes exemptions on degree navigator, approves graduation, and edits program changes using Workday Student for Dual Degree, Major/Minor/ Honours Program
• Interprets complex inquiries to provide information and guidance to current and prospective students regarding routine and non-routine admission requirements, college transfers, appeal procedures, registration, course changes and other related academic policies and procedures
• Oversees and coordinates student requests in consultation with the Undergraduate Committee chair and/or Arts Academic Advising Office (e.g. Dual Degree, Major, Minor and Honours, course planning, credit transfer, course registration, grades, graduation, student records, overseas study, etc.)
• Reviews students' registration appeals and provides them with explanations of refusals, alternatives or assistance when warranted. Resolves course conflicts and advises students of alternative options available in consultation with the Undergraduat