Unassigned General Manager - Heartland TC

Old Navy; Mississauga; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead a vibrant team in creating a memorable shopping experience. This role involves driving sales growth, managing operational budgets, and fostering a culture of inclusivity and community involvement. You will be at the forefront of ensuring customer satisfaction while developing your team's capabilities. If you have a passion for retail and a knack for leadership, this position offers the chance to make a significant impact in a fast-paced environment. Join a company that values diversity and offers competitive benefits to its employees.

Benefits

50% Merchandise Discount

Competitive Paid Time Off

Company Match for Donations

Registered Retirement Savings Plan

Employee Stock Purchase Plan

Medical, Dental, Vision, and Life Insurance

Virtual Healthcare 24/7

Maternity/Parental Top Up

Qualifications

• 3-5 years of retail experience leading teams.
• Demonstrated ability to deliver results and manage budgets.

Responsibilities

• Drive profitable sales through effective forecasting and scheduling.
• Lead and develop a high-performing team to achieve store goals.
• Implement and execute all Standard Operating Procedures.

Skills

Retail Management

Customer Service

Team Leadership

Business Acumen

Time Management

Education

College Degree or Equivalent Experience

Job description

Unassigned General Manager - Heartland TC

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store including Customer Operations, Merchandising, Product Operations, and talent development. You will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

• Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manage store budget for daily operations supporting the P&L
• Build highly productive teams through sourcing, selecting, and developing people
• Be accountable for team performance through coaching and feedback
• Teach and train to build capabilities
• Lead the implementation and execution of all Standard Operating Procedures and initiatives
• Create an inclusive environment
• Implement action plans to maximize efficiencies and productivity
• Perform Service Leader duties
• Represent the brand and understand the competitors
• Promote community involvement
• Leverage OMNI to deliver a frictionless customer experience
• Ensure all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Effective communication skills with customers and employees
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Flexible schedule, including nights, weekends, holidays; ability to travel as required
• Business acumen skills
• Strong time management, planning, and prioritization skills

Benefits at Old Navy

• Merchandise discount: 50% off at Old Navy, Banana Republic, Athleta; 30% off at Outlet; 10% off markdowns at Gap, Banana Republic, Outlet
• Competitive Paid Time Off plans
• Company match for donations and volunteer time
• Registered Retirement Savings Plan
• Employee stock purchase plan
• Medical, dental, vision, and life insurance
• Virtual healthcare 24/7
• Maternity/Parental Top Up

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.