UKG Pro Functional Consultant

Scott Land Ltd; Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player in the financial services sector is seeking a motivated individual to assist clients with travel arrangements and insurance products. This role involves providing essential information about travel costs, destinations, and accommodations, while also supporting newcomers and refugees in their transition. The ideal candidate will have a strong background in customer service and sales techniques, particularly in the travel sector. Join a dynamic team dedicated to helping clients navigate their travel needs and make informed decisions in a supportive environment.

Qualifications

• Experience in customer service and sales, particularly in travel products.
• Strong knowledge of travel destinations and accommodations.

Responsibilities

• Assist clients with travel arrangements and insurance products.
• Provide information on travel costs and accommodations.
• Support newcomers and refugees with credential recognition.

Skills

Customer Service

Sales Techniques

Marketing Strategy

Travel Product Knowledge

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year

Tasks

• Attend to other financial transactions, such as plane tickets and travel insurance
• Calculate cost of travel and accommodations
• Investigate new travel areas, hotels and other amenities
• Sell travel products and travel insurance
• Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Attend to cancellations and schedule changes
• Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Support for Newcomers and Refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition