UKG Functional Analyst Senior

King's Daughters Medical Center; Russell; On-site; CAD 80,000 - 110,000; Full time

Job summary

A healthcare facility located in Ontario, Canada is seeking an experienced UKG Systems Manager. The role includes leading the advanced configuration and optimization of UKG systems, ensuring efficient workforce management and compliance. Candidates must have a Bachelor’s degree and at least 5 years of experience in managing payroll and HR operations. This position involves collaboration with HR, IT, and other stakeholders on complex projects and requires strong troubleshooting skills to maintain system integrity and performance.

Qualifications

• 5+ years of experience in UKG systems management.
• Strong understanding of payroll, HR operations, and compliance.

Responsibilities

• Lead advanced configuration and maintenance of UKG modules.
• Design, document, and implement complex pay policies and integration workflows.
• Troubleshoot and resolve escalated UKG issues including data discrepancies.

Skills

Advanced configuration of UKG systems

System design and integration

Process automation

HR and payroll operations

Troubleshooting and data integrity

Education

Bachelor’s degree or equivalent experience

Job description

JOB SUMMARY

Responsible for leading advanced configuration, optimization, and support of UKG systems to ensure scalable, compliant, and efficient workforce management, payroll, and HR operations. Provides subject matter expertise in system design, integrations, and process automation to meet organizational requirements and regulatory standards. Ensures system performance and data integrity through proactive monitoring, audits, and advanced troubleshooting. Collaborates with HR, payroll, IT, and vendors on complex projects, upgrades, and enterprise-wide initiatives. Develops standards, mentors team members, and drives continuous improvement to sustain reliable and future-ready UKG platforms.

DUTIES AND ESSENTIAL FUNCTIONS

Overall performance rating of below indicated essential job duties:

• Leads advanced configuration and maintenance of UKG modules including timekeeping, scheduling, accruals, payroll, HR integrations, and compliance rules.
• Designs, documents, and implements complex pay policies, accrual calculations, leave programs, and integration workflows to align with organizational and regulatory requirements.
• Serves as a subject matter expert on UKG system capabilities, advising stakeholders on solutions, best practices, and optimization strategies.
• Leads testing, validation, and deployment of upgrades, patches, and enhancements, ensuring minimal disruption to operations.
• Troubleshoots and resolves escalated UKG issues including complex data discrepancies, integration errors, and systemic performance challenges.
• Partners with HR, payroll, IT, and vendors on enterprise initiatives, ensuring alignment with business priorities and system roadmaps.
• Develops and enforces standards for security, audit readiness, and compliance in user roles and system access.
• Creates and maintains technical specifications, workflows, knowledge base articles, and configuration documentation to support long-term sustainability.
• Provides training, mentoring, and guidance to junior analysts, enhancing team expertise and knowledge transfer.
• Performs other duties as assigned.

EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS

Minimum requirement:

• Bachelor’s degree or equivalent experience
• 5+ years of experience

Preferred qualifications:

WORKING ENVIRONMENT

• Works indoors in an office/clinic setting
• The noise level is usually moderate

PHYSICAL DEMANDS

• Constantly required to maintain a stationary position behind a computer.
• Frequently required to move about inside the department.
• Constantly required to communicate telephonically and face to face with colleagues and customers.
• Constantly required to operate a computer and telephone.
• Constantly required to lift and/or move up to 10 pounds.
• Frequently required to lift and/or move up to 25 pounds.
• Occasionally required to lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.