UI / UX Designer

DesignX Community; Kingston; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading company in meaningful technology solutions for end-of-life celebrations seeks a skilled UI / UX Designer. This role demands strong design skills, collaboration, and user-focused strategies to enhance digital experiences for both B2B and B2C users. With a mission-driven team, you will balance user needs and business goals while advocating for accessibility and continuous improvement. A portfolio showcasing your work is highly recommended for application.

Qualifications

• 3+ years in UI / UX design with a strong portfolio.
• Experience in user research and usability testing.
• Ability to balance user needs and technical feasibility.

Responsibilities

• Create personas, customer journeys, and prototypes.
• Conduct user interviews and usability testing.
• Oversee design implementation for cohesive user experience.

Skills

Attention to detail

Collaboration

User experience design

Proficient in Figma

Proficient in Adobe Creative Suite

Understanding of interaction design

Knowledge of accessibility

Education

3+ years in UI / UX design

Tools

Figma

Adobe Creative Suite

Job description

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

ABOUT YOU :

When you join Tribute, you’ll be part of a mission-driven team creating meaningful digital experiences for the funeral profession and the families they serve. We’re looking for a strategic, detail-oriented UI / UX Designer who thrives in collaboration and fast-paced environments. You’ll develop intuitive, visually compelling solutions across family-focused tools and eCommerce systems, ensuring seamless functionality for both B2B and B2C users. A strong communicator and team player, you embrace feedback and believe great design comes from collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Design & Execution

Create and refine personas, customer journeys, wireframes, prototypes, and design systems using tools like Figma, Adobe Creative Suite, and Miro.

• Translate complex requirements into intuitive web and mobile experiences.
• Contribute to a design system for consistency across products.
• Stay informed on digital trends and emerging technologies.
• User Research & Strategy

Engage with customers and stakeholders to inform strategy, roadmaps, and user journeys.

• Conduct user interviews and usability testing of prototypes.
• Use qualitative and quantitative data to improve user experience.

Work with product managers to integrate UX into product roadmaps.

• Collaborate with engineers to ensure design intent is maintained.
• Facilitate design workshops and collaborative sessions.
• Present and explain design decisions to stakeholders.
• Quality & Implementation

Oversee design implementation for a cohesive user experience.

• Advocate for accessibility best practices.
• Provide creative direction and contribute to UX process improvements.

KNOWLEDGE, SKILLS, AND ABILITIES :

• Strong attention to detail and high design standards.
• Ability to advocate for design and present ideas clearly.
• Proficient in Figma and Adobe Creative Suite.
• Understanding of interaction design, information architecture, and accessibility.
• Experience in Agile development with product and engineering teams.
• Deep knowledge of design systems, including principles and patterns.

EDUCATION AND / OR EXPERIENCE :

• 3+ years in UI / UX design with a strong portfolio.
• Experience in user research, usability testing, and data-driven design.
• Ability to balance user needs, business goals, and technical feasibility.
• Familiarity with branding and marketing alignment for consistency.

Portfolio strongly recommended; HR will likely pass if they are not able to view portfolio with resume / CV!

TRAVEL :

• Not required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

DISCLAIMER

Because of the changing nature of work and work to be done, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.