TurboTax Live Tax Professional - Work from Home | Regina, CA

Trafigura; Regina; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a TurboTax Live Tax Professional to assist clients with tax returns work from home. The role requires a minimum of 2 years of professional tax preparation experience and offers flexible scheduling. Join a team dedicated to helping clients navigate their tax preparation processes with a competitive pay package.

Qualifications

• Minimum of 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation.
• Experience with professional tax software for personal and complex tax returns.

Responsibilities

• Assist clients in completing their tax returns using TurboTax products.
• Review and provide guidance on personal tax returns, including complex cases.
• Interact with customers via video and audio tools in a professional manner.

Skills

Customer service

Communication

Analytical skills

Technical aptitude

Proactive learning

Job description

TurboTax Live Tax Professional - Work from Home

TurboTax Live Tax Professional - Work from Home

Intuit Regina, Canada Apply now Posted 12 hours ago Permanent Competitive

TurboTax Live Tax Professional - Work from Home

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• Assist clients in completing their tax returns using TurboTax products.
• Review and provide guidance on personal tax returns, including complex cases involving employment, self-employment, rental income, investments, foreign income, and various credits and deductions.
• Use government websites, professional resources, and team expertise to find accurate answers for clients, communicating in clear, understandable terms.
• Interact with customers via video and audio tools in a professional and friendly manner, maintaining detailed records of interactions.

Qualifications

• Minimum of 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID upon onboarding for client representation services.
• Experience with professional tax software for personal and complex tax returns.
• Passion for helping clients navigate tax complexities and improving their experience.
• Excellent customer service skills and comfort with virtual communication tools.
• Willingness to work a flexible schedule with at least 20 hours per week.

Preferred Qualifications

• Experience preparing corporate (T2) and Quebec (TP1) tax returns.

Skills & Abilities

• Deep understanding of tax laws and concepts, with a proactive approach to learning.
• Strong communication skills, both written and verbal, with active listening skills.
• Ability to analyze and resolve complex customer issues, escalating when necessary.
• Curiosity and interest in continuous learning and resourcefulness.
• Technical aptitude to troubleshoot software and technical issues.

Compensation

Intuit offers a competitive pay package, with base pay ranging from $24.50 to $33.50 per hour depending on location, plus potential bonuses, equity rewards, and benefits. Compensation is based on experience, skills, and location, with ongoing efforts to ensure pay equity across categories of ethnicity and gender.

How You Will Lead

• Assist clients in filling out their income tax returns using TurboTax software.
• Provide tax advice and review personal tax returns, helping clients understand and complete their filings accurately.
• Use advanced video communication tools to interact with clients and document interactions thoroughly.

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