TurboTax Live Seasonal Tax Lead – Work from Home | Saskatoon, CA

Trafigura; Saskatoon; Remote; CAD 60,000 - 80,000; Full time

Job summary

Trafigura seeks a TurboTax Live Seasonal Tax Lead to support tax preparation services from home. You'll leverage your extensive tax experience to assist clients effectively through virtual communication, ensuring accurate and compliant tax resolutions. This role offers competitive pay and the opportunity to contribute positively to client experiences.

Benefits

Competitive compensation package

Performance-based rewards

Equity rewards and benefits

Qualifications

• Minimum of 5+ years of paid professional tax preparation experience.
• Experience with professional tax software and review of tax returns.
• Excellent customer service skills and ability to navigate tax complexities.

Responsibilities

• Assist Tax Experts in preparing tax returns and providing guidance.
• Utilize resources to communicate solutions and support customers.
• Interact with clients using advanced video communication tools.

Skills

Communication

Customer Service

Analytical Skills

Tools

Tax Software

Job description

TurboTax Live Seasonal Tax Lead – Work from Home

TurboTax Live Seasonal Tax Lead – Work from Home

Intuit Saskatoon, Canada Apply now Posted 12 hours ago Permanent Competitive

TurboTax Live Seasonal Tax Lead – Work from Home

Intuit Saskatoon, Canada Apply now

TurboTax Live Seasonal Tax Lead – Work from Home

Overview

Intuit est la plateforme technologique financière mondiale qui alimente la prospérité pour les personnes et les communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboTax, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

What you'll bring

• Minimum of 5+ years of paid professional tax preparation experience and/or recent experience reviewing tax returns prepared by others.
• You may be asked to provide your CRA RepID to use the CRA Represent a Client service.
• Experience with professional tax software to prepare and review personal tax returns, including complex elements like employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Passion for helping clients and colleagues navigate tax complexities and enhancing our brand by delighting customers and empowering them to prepare their taxes.
• Excellent customer service skills, comfortable interacting via video and audio tools professionally and confidently.
• Willingness to work a flexible schedule with at least 32 hours per week.

Qualifications Atouts :

• Experience with CRA audits.
• Experience with Business Tax (T2) Returns.
• Experience with Quebec Tax (TP1) Returns.

Skills and Abilities :

• Deep understanding of tax laws and concepts, proactive in learning and training others.
• Strong communication skills, empathetic, able to build relationships, and active listener.
• Ability to analyze and solve complex customer issues using various resources.
• Curiosity and continuous learning mindset, resourceful in finding solutions.
• Technical aptitude, interested in troubleshooting and improving customer experience through innovative solutions.

Intuit offers a competitive compensation package with performance-based rewards. The base pay range varies by region but generally is from $31 to $42 per hour. The role is eligible for bonuses, equity rewards, and benefits. Compensation is determined based on skills, experience, and location.

How you will lead

• Assist our Tax Experts in completing customer contacts and tax return preparation, providing accurate and timely guidance.
• Use government websites, professional resources, and team expertise to find and communicate solutions clearly.
• Support customers in completing their taxes using TurboTax products, reviewing returns, and managing inquiries.
• Utilize advanced video communication tools to interact with clients and document interactions for accuracy.

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