TSA Sales Associate

TSA The Salvation Army TSA; Courtenay; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community-focused charity organization in Courtenay is seeking a part-time thrift store team member. Responsibilities include maintaining customer service standards, assisting with inventory, and performing janitorial duties. The ideal candidate is energetic, organized, and has retail experience. Compensation ranges from $17.85 to $22.51 per hour, based on experience.

Qualifications

• Prior related experience in a warehouse or thrift store is an asset.
• Must hold or obtain a recent Criminal Records Check with Vulnerable Sector Check.
• Must complete WHMIS training annually.

Responsibilities

• Maintain customer service standards to meet store sales budgets.
• Assist with store layout and merchandise displays.
• Replenish inventory levels according to directions.
• Perform janitorial duties as requested.

Skills

Sales Experience

Customer Service

Organizational skills

Communication skills

Basic Math

POS

Retail Sales

Merchandising

Cash Handling

Stocking

Education

Completed some High School

Job description

Overview

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Responsibilities and Accountabilities

• Contributes to meeting store sales budgets by maintaining customer service standards.
• May assist with store layout plans to attract customers including window displays and merchandise displays.
• Replenish inventory levels based on directions.
• Contributes to the control of inventory by retrieving sorting and pricing as per directions; protects the store from inventory shrinkage by close visual monitoring.
• Takes responsibility for the accurate financial transactions including credit card debit and cash.
• Perform daily cash-outs including balancing sales and floats.
• Complies with all safety procedures and in / outdoor tidy maintenance guidelines.
• Performs janitorial duties as requested.

Note: Not all incumbents perform all of the duties described above but perform a similar range of duties. Supported by task list.

Managerial Responsibility

• Reports directly to the Retail Shift Supervisor
• Direct reports for this position: None
• This position is responsible for their own time and effort only. They may demonstrate work methods to new employees, volunteers or students.

Financial and Materials Management

• Processes sales transactions with no budget responsibilities.
• Responsible for the safekeeping of thrift store supplies and equipment for business use.

Working Conditions

• Serves in a store or warehouse within a busy ministry. The location of work may create a possibility of experiencing the following disagreeable conditions:
• Angry / abusive people and verbal abuse
• Minor risk of harm, injury, illness due to physical attacks from others and/or exposure to infectious diseases.
• Emergency Response situations (fire, bomb threat, etc.)
• Dirty environment / odours (garbage, washrooms)
• Truck fumes
• Excessive noise
• Work schedule may impact life (weeknights and weekends)
• Monotonous work (repetitive tasks)
• Increased potential for on-site accidents (moving or sharp objects)
• Exposure to toxic chemicals
• Exposure to bodily fluids
• Other potentially dangerous situations (unsafe donations)
• Store Hours generally Monday to Saturday but require some flexibility for special events or urgent situations.
• Not required to travel.

Health & Safety

• Required to complete general orientation including safety in the workplace training and annual review.
• Contributes to the safety of staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store/warehouse cleans spillage).
• Universal precautions: wearing personal protective equipment (PPE) as required including gloves / glasses.
• Use anti-fatigue mats when necessary.

The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement in a professional manner upholding our code of conduct.

Education and Experience (Qualifications)

• The successful candidate must have completed some High School.
• Prior related experience including in a warehouse or thrift store setting is an asset.

Special Licenses, Diplomas, Certifications or Requirements

• Must hold or obtain a recent Criminal Records Check with Vulnerable Sector Check satisfactory to TSA.
• Must receive clearance from TSA Abuse Registry Check.
• Required to complete WHMIS training annually.
• Required to complete Praesidium Academy training modules relevant to position.
• Current certification in First Aid / CPR or willingness to obtain is an asset.

Experience and Skills

• Characteristics: energetic, takes initiative, team player, organized and productive.
• Creative and flexible with the ability to adapt based on team program and service needs.

Skills and Capabilities

• The job requires physical dexterity; frequently sitting for long periods, twisting, bending, crouching, reaching, overhead lifting, pushing and pulling, lifting up to 25lbs. May on occasion lift/move or transport weights up to 50lbs.
• Attention to detail and the ability to follow directions and well-defined steps.

Compensation

The target hiring range for this position is $17.85 to $18.76 with a maximum of $22.51. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Employment Details

• Required Experience: Years (unspecified)
• Key Skills: Sales Experience, Customer Service, Organizational skills, Communication skills, Basic Math, POS, Retail Sales, Merchandising, Cash Handling, Epic, Planograms, Stocking
• Employment Type: Part-Time
• Vacancy: 1
• Monthly Salary: 17 - 18

Note: This description contains elements of the original posting for a thrift store role with the Salvation Army. It has been reformatted for readability while preserving the information provided.