Trust Deposit, Specialist - Temp - (REMOTE)

eXp World Holdings; Surrey; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading real estate company is seeking an organized and self-driven individual for a remote role to manage Canadian deposits. Responsibilities include reviewing deposits, communication with agents, and ensuring accuracy in daily postings. The ideal candidate will have experience in customer service and real estate back-office tasks. The position offers a starting base pay of $45,000 CAD per year.

Benefits

Paid Vacation

Paid Holidays

Paid Personal Days

Paid Sick Days

$20 mobile/internet allowance

Fully remote environment

Great company culture

Qualifications

• 2+ years in the Customer Service industry.
• Strong attention to detail needed for accurate deposits.
• Must be self-driven and self-organized.

Responsibilities

• Review and approve all incoming Canadian deposits.
• Ensure accuracy of daily posting of trust deposits.
• Communicate with agents about deposit status.

Skills

Real Estate back-office experience

Excellent communication skills

Organizational skills

Microsoft Office / Google Suite knowledge

Problem Solving Skills

Customer Service experience

Job description

Description

Position at eXp Realty Canada We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada.

Please note: This is a 1-year contract opportunity.

What you will do

This is an outstanding opportunity for someone with an exceptional track record of being self-driven, self-organized with a strong need to complete tasks given, and who employs a collaborative approach to working with others and a tireless work ethic. They must have high attention to detail, able to accurately post trust deposits for multiple provinces in a timely manner. This person must have a solid understanding of methods in which deposits are received. This position requires maturity, a willingness and devotion to putting the needs of the company and its agent shareholders and customers ahead of their own personal needs.

• Review and approve / reject all incoming Canadian deposits
• Ensure accuracy of daily posting of trust and / or commission trust deposits
• Maintain the flow of each method of deposit (FTNI, Etransfer, In Branch, Wire Transfers, Bill Payments and Bank Transfers)
• Respond to all provincial deposit / commission emails through Zoho
• Identify deposit items on provincial bank statements
• Identify any issues with deposits and bring to management / team lead for solutions
• Communicate with agents (eXp agents and other brokerage agents) about the status of the deposit
• Communicate with the Payout and Transaction teams to locate deposits
• Create and provide receipts for deposits
• Supports completed and accurate bank deposits on a daily basis.
• Completes daily assessments of progress.
• Support other departments, when necessary, with month-end procedures

How you will grab our attention

• Real Estate back-office and Broker Wolf experience strongly preferred
• Excellent written and verbal communication skills
• Excellent organizational skills
• Strong knowledge of Microsoft Office / Google Suite
• Problem Solving Skills
• 2+ years in the Customer Service industry

What eXp Canada provides

• Paid Vacation
• Paid Holidays
• Up to 4 Paid Personal Days
• 5 Paid Sick Days
• $20 / pay cheque for the first two pays of the month for your mobile phone / internet
• Fully remote environment
• Amazing company culture
• And more..

The starting base pay for this position is $45,000 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role.

EEO Statement : eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.