Trust Administrator (Clerk 3)

Government of Nova Scotia; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

The Government of Nova Scotia seeks a Trust Administrator to provide assistance and administrative support in managing the financial affairs of incompetent persons and trusts. This role involves working in a dynamic environment with a focus on client-centered care, requiring excellent organizational and interpersonal skills. The successful candidate will have a strong background in administrative roles, ideally within a financial institution.

Benefits

Career development opportunities

Engaging workplace policies

Qualifications

• Four years of relevant experience providing clerical or administrative support in a financial institution or large organization.
• Ability to work effectively with diverse groups of clients and staff.
• Initiative, resourcefulness, and ability to work both autonomously and as part of a team.

Responsibilities

• Provide timely, efficient, and accurate administration to ensure seamless delivery of customer support.
• Work in accordance with programs mandated by government legislation and established policies.
• Apply knowledge of specialized programs for seniors when interacting with financial institutions.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Organizational skills

Analytical skills

Tools

Microsoft Office

Job description

Department : Office of the Public Trustee

Location : HALIFAX

Type of Employment : Permanent

Union Status : NSGEU - NSPG

Closing Date : 19-Feb-25 (Applications are accepted until 11 : 59 PM Atlantic Time)

About Us

The Public Trustee of Nova Scotia is independent of government. It is set up as a corporation to protect the financial and personal well-being of its clients, and offers a wide range of unique services. The Public Trustee is committed to the proper administration of estates of deceased persons, incompetent persons, children, and missing persons. It is also committed to provide informed consents for health care, placement to a continuing care home or home care services using an approach that is client-centred, respectful of human rights and freedoms, and in the client’s best interests if prior wishes, values, and beliefs are not known.

About Our Opportunity

As a member of a multi-disciplinary team, as Trust Administrator, you provide assistance and administrative support to the officers in the management of the financial affairs and personal care management of incompetent persons, trusts for adults, and minors. These trusts vary in complexity and have an accumulated value in the millions of dollars.

Primary Accountabilities

• Provide timely, efficient, and accurate administration to ensure a seamless delivery of customer support.
• Work in accordance with programs that have been mandated by government legislation, applicable statutes and regulations, and established policies and procedures of the Public Trustee Office.
• Apply your knowledge of specialized programs for seniors and their benefits when interacting with financial institutions, pension authorities and government agencies.

Qualifications and Experience

To be considered for this opportunity, you possess four years of relevant experience providing clerical or administrative support in a financial institution or large organization. An equivalent combination of training and experience may be considered. In addition, you possess the following skills or experience :

• Strong interpersonal and communication skills, both written and verbal.
• Tact, diplomacy, good judgement and problem-solving skills.
• The ability to work effectively with diverse groups of clients and staff.
• Initiative, resourcefulness, and the ability to work both autonomously and as part of a team.
• The ability to work under pressure to meet deadlines.
• Proficiency in Microsoft Office.
• Strong organizational and analytical skills.

The following would be viewed as assets :

• An understanding and appreciation of the role of the Public Trustee Office and of related policies, procedures, and legislation.
• Specialized knowledge of eligibility and application requirements for the Canada Pension Plan, Old Age Security, Health Insurance and Unemployment Insurance.
• A working knowledge of the health sector and issues related to vulnerable adults.
• Direct experience providing support related to trust administration.
• Completion of a business course.

We will assess the above qualifications and competencies using one or more of the following tools : written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

• Normal work week is 35 hours / week, 7 hours / day.
• This is an In-Office based role, based upon the needs of the department.
• Will work under time pressure and with competing priorities.
• Will work in a dynamic environment of varying complexity, and continuous change.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace : our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
• Countless career paths.

Pay Grade : CL 18

Salary Range : $1,684.00- $1,884.17 Bi-Weekly

Employment Equity Statement : Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link : Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE : Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [e-mail].

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