Trust Administrator

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading financial institution seeks a Trust Administrator in Toronto to manage key business processes, including compliance and reporting. The role involves assisting the Trust team, ensuring operational effectiveness, and collaborating with stakeholders. If you have administrative experience in trust services and a keen eye for detail, we encourage you to apply.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers recognition program

Qualifications

• Experience in Trust Services with administrative support, preferably in the financial industry.
• Strong organizational skills and proficiency in MS Suite (Excel, PowerPoint, Word, Outlook).
• Attention to detail and effective critical thinking skills.

Responsibilities

• Assist with expense management and advisor support.
• Ensure compliance with risk processes and maintain customer asset privacy.
• Support data consolidation and reporting for internal partners.

Skills

Analytical Thinking

Cash Flow Analysis

Client Service

Customer Experience (CX)

Investment Portfolios

Post-Sales Support

Product Knowledge

Transaction Banking

Job description

time left to apply End Date: July 11, 2025 (11 days left to apply)

job requisition id 2514683

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Trust Administrator (TA) supports all key business processes for CIBC Trust to maintain effective controls and business operations. This role manages the administrative needs that spans across functions such as expense management, compliance, reporting, and other relevant business requirements.

This role reports to the Senior Manager, Business Effectiveness and works with a number of stakeholders across CIBC to meet business needs. Primary contacts will include leaders and advisors across the Insurance, Trust, and Wealth Planning.

This role is critical to promoting the efficient operation of Trust business and in turn, helping front line advisors create value and meet business objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Operational Support - Assist the Trust team with expense management; Advisor support and preliminary research for inquiries received and investigations.
• Compliance – Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
• Reporting – Business engagement and tracking, along with data consolidation and reporting for internal partners, including Regional Directors (RDs), Senior Trust & Estate Consultants and other members of the national Financial Planning, Insurance and Trust team. Provides administrative support to team members and relationship managers that includes financial reports, asset & account reconciliation, compliance, trade activity, posting, fee collection and other related activities; ensures proper documentation and administration decisions.
• Communication and Documentation- Develop and maintain professional client relationships.. Maintain & Update presentation materials, manage marketing materials and ensure Trust content is current. Manage general team updates and communications.

Who you are

• You can demonstrate experience in Trust Services and have administrative experience, preferable within the financial service industry.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. You have strong organizational skills and working proficiency with MS suite (Excel, PowerPoint, Word, Outlook).
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 12th Floor

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Trust Administrator (TA) supports all key business processes for CIBC Trust to maintain effective controls and business operations. This role manages the administrative needs that spans across functions such as expense management, compliance, reporting, and other relevant business requirements.

This role reports to the Senior Manager, Business Effectiveness and works with a number of stakeholders across CIBC to meet business needs. Primary contacts will include leaders and advisors across the Insurance, Trust, and Wealth Planning.

This role is critical to promoting the efficient operation of Trust business and in turn, helping front line advisors create value and meet business objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Operational Support - Assist the Trust team with expense management; Advisor support and preliminary research for inquiries received and investigations.
• Compliance – Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
• Reporting – Business engagement and tracking, along with data consolidation and reporting for internal partners, including Regional Directors (RDs), Senior Trust & Estate Consultants and other members of the national Financial Planning, Insurance and Trust team. Provides administrative support to team members and relationship managers that includes financial reports, asset & account reconciliation, compliance, trade activity, posting, fee collection and other related activities; ensures proper documentation and administration decisions.
• Communication and Documentation- Develop and maintain professional client relationships.. Maintain & Update presentation materials, manage marketing materials and ensure Trust content is current. Manage general team updates and communications.

Who you are

• You can demonstrate experience in Trust Services and have administrative experience, preferable within the financial service industry.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. You have strong organizational skills and working proficiency with MS suite (Excel, PowerPoint, Word, Outlook).
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge, Transaction Banking

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.