Truck & Equipment Service Advisor – Customer‑Focused

Inland Truck & Equipment; Campbell River; On-site; CAD 52,000 - 64,000; Full time

Job summary

A leading truck service provider in Campbell River is seeking a Service Advisor to manage customer service interactions during vehicle servicing. The ideal candidate will possess strong interpersonal skills and a customer-focused approach, ensuring the highest standard of service. Key responsibilities include greeting customers, scheduling appointments, and providing service estimates. A competitive salary within $52,000 – $64,000 and a robust benefits package are offered.

Benefits

Extended Medical (including Vision)

Dental

Prescription benefits

RRSP with employer matching program

Long Term and Short Term Disability

Life Insurance

Paid Time Off

On-going training opportunities

Annual boot allowance

Qualifications

• 3+ years related experience and/or training.
• Ability to lift a minimum of 25 kgs or 50 lbs.
• Must be able to walk around and sit/stand at service counter.

Responsibilities

• Greets customers and schedules service appointments.
• Provides accurate and thorough service estimates.
• Maintains communication with customers throughout the service process.

Skills

Strong interpersonal skills

Problem-solving abilities

Good verbal and written communication skills

Good mechanical aptitude

Strong organizational skills

Computer skills

Education

Post-secondary diploma or trade certification

Job description

A leading truck service provider in Campbell River is seeking a Service Advisor to manage customer service interactions during vehicle servicing. The ideal candidate will possess strong interpersonal skills and a customer-focused approach, ensuring the highest standard of service. Key responsibilities include greeting customers, scheduling appointments, and providing service estimates. A competitive salary within $52,000 – $64,000 and a robust benefits package are offered.