truck dispatcher

Experience

• 2 years to less than 3 years

Work Setting

• Willing to relocate

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Maintain work records and logs
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Communicate with ships, aircraft and other remote operations
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Respond to urgent calls from individuals in life-threatening situations and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people

Computer and Technology Knowledge

• Dispatch management service software
• Mapping and data visualization software
• Monitoring and tracking software
• Word processing software
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet

Work Conditions and Physical Capabilities

• Ability to work independently
• Overtime required
• Physically demanding
• Work under pressure

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Workplace Information

• Hybrid

Other Benefits

• Free parking available
• Team building opportunities

Support for Newcomers and Refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees