Treatment Coordinator - Tower Dental Clinic

Dentalcorp; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in dental care is seeking a Treatment Coordinator to join their team at Tower Dental Clinic. This role offers the opportunity to work in a family-oriented practice known for its commitment to exceptional patient service and innovative technology. As a Treatment Coordinator, you will be responsible for managing patient interactions, optimizing appointment schedules, and ensuring a smooth billing process. With a focus on career development and work-life balance, this position is perfect for those looking to grow in the dental field while enjoying a supportive and dynamic work environment.

Benefits

Competitive compensation

Corporate gym membership program

Employee and Family Assistance Program (EFAP)

Career development opportunities

Work-life balance and flexibility

Access to modernized technology

Qualifications

• Minimum 1 year of Administrator experience required.
• Clinical background considered an asset.

Responsibilities

• Make a positive impression on patients from arrival to departure.
• Manage patient calls, appointments, and billing efficiently.
• Maintain patient records and ensure effective communication.

Skills

Administrative Skills

Customer Service

Communication Skills

Dental Software

Education

High School Diploma

Dental Assistant Certification

Tools

Dental Software

Job description

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About us:

Tower Dental Clinic takes pride in successfully servicing the Calgary area for over 30 years. We have long standing staff committed to providing our patients with the best service in dental care.

About us:

Tower Dental Clinic takes pride in successfully servicing the Calgary area for over 30 years. We have long standing staff committed to providing our patients with the best service in dental care.

We are a family oriented general practice offering general, cosmetic and preventive dentistry including extractions, implants, full mouth restoration, orthodontics, veneers, teeth whitening, and non-surgical gum therapy.

We pride ourselves on providing quality dental care and 4.6 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Located in Marlborough Mall, you will have easy access to great shopping, restaurants, and the C-Train line right across the street.

Schedule: Full-time hours, with 1 evening and 2-3 Saturdays per month

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
  
  
  

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills
  
  
  

About You:

• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software
  
  
  

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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