Treatment Coordinator/ Patient Care Coordinator - Keswick Dental Studios

Dentalcorp; Keswick; On-site; CAD 45,000 - 55,000; Full time

Job summary

A dental practice in Keswick is looking for a dedicated Administrator to provide exceptional patient management and support in a modern setting. You will handle appointment scheduling, manage patient communications, and process billing. The ideal candidate has at least one year of administrative experience and a background in clinical settings is a plus. This role offers competitive compensation and a comprehensive benefits package.

Benefits

Competitive compensation

Corporate gym membership

Employee and Family Assistance Program

Career development opportunities

Work-life balance

Qualifications

• Minimum 1 year of Administrator experience.
• Clinical background considered an asset.
• Experience with Dental software.

Responsibilities

• Make a positive and lasting impression on the patient.
• Optimize the appointment schedule with limited gaps.
• Manage all patient calls and inquiries.
• Process patient billing and insurance claims.
• Maintain the patient database and records.
• Demonstrate active listening and empathy.

Skills

Patient management skills

Effective communication

Organization skills

Tools

Dental software

Job description

About us:

Join Keswick Dental Studios, where patient-focused care and a supportive team environment come together. Our modern practice is committed to providing high-quality dental services using the latest technology and a personalized approach.

Located in Keswick, a growing lakeside community on the shores of Lake Simcoe, the area offers scenic trails, waterfront activities, and a relaxed lifestyle while still being close to the GTA.

If you're a dedicated dental professional looking for a rewarding opportunity, we’d love to hear from you. Apply today!

Schedule: Full-Time

Monday: 9-7

Tuesday: 9-5

Wednesday: 9-7

Thursday: 9-7

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
  
  
  

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills
  
  
  

About You:

• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software
  
  
  

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.