Treatment Coordinator - Forest Hill Orthodontics

Corus Orthodontists; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a community-focused orthodontic practice as a Treatment Coordinator in Toronto. This role emphasizes creating exceptional patient experiences and driving practice success through effective communication and relationship-building. You'll guide patients through their treatment journey, develop personalized financial plans, and collaborate with the clinical team to ensure seamless care. Enjoy a supportive environment with a commitment to excellence, competitive compensation, and opportunities for growth. If you're passionate about helping others achieve their dream smiles, this is the perfect opportunity for you!

Benefits

Extended Health Coverage

Health Spending Account

Employee Assistance Program

Complimentary Orthodontic Treatment

Uniform Allowance

$500 Annual Learning Assistance

Qualifications

• Experience in patient communication and sales is preferred.
• Ability to develop financial plans for patients.

Responsibilities

• Be the first point of contact for new patients, ensuring a warm experience.
• Guide patients through their treatment journey and present options.

Skills

Patient Communication

Sales Skills

Financial Planning

Microsoft Office Suite

Education

High School Diploma

Dental or Orthodontic Experience

Tools

Practice Management Software

Job description

Treatment Coordinator - Forest Hill Orthodontics

Tuesday, May 6, 2025

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Forest Hill Orthodontics is seeking an enthusiastic Treatment Coordinator to join our thriving practice in Toronto, ON

Why Forest Hill Orthodontics?

At Forest Hill Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance.
• Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday.

Your Role

As an Treatment Coordinator, you’ll play a pivotal role in creating positive patient experiences and driving our practice’s success. Responsibilities include:

• Be the first point of contact for new patients, delivering a warm, welcoming experience that sets the tone for exceptional service.
• Guide patients through their treatment journey by clearly presenting treatment options, answering questions, and ensuring they feel confident in their decisions.
• Develop personalized financial plans and explain payment options to make treatment accessible and affordable for patients.
• Collaborate closely with the clinical team to ensure seamless patient care and communication.
• Play a critical role in driving practice growth by meeting sales goals through effective communication, follow-ups, and relationship-building with potential and current patients.
• Maintain detailed records in the practice management system, tracking consultations, follow-ups, and progress.
• Educate patients about the benefits of orthodontic care, including treatment timelines, outcomes, and post-treatment maintenance.

About You

• Orthodontic or dental experience considered an asset but not necessary
• Previous experience working in professional sales considered an asset.
• Experience as a Treatment Coordinator is considered an asset.
• Good with computers, proficient in Microsoft Office Suite and the ability to learn new software quickly.

Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Forest Hill Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.

#CAD

At Corus Orthodontists, we are committed to fostering an inclusive and welcoming environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We take pride in being an inclusive employer that celebrates diversity and treats all applicants equally, and without discrimination. Our recruitment team is dedicated to providing equal opportunities and reasonable accommodations. If contacted to discuss your application, please inform your Recruitment Specialist if an accommodation is required.