*Treatment Coordinator

The Marshall Group; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An Orthodontic Office in Toronto is seeking a full-time Treatment Coordinator/DA. The ideal candidate will greet patients, discuss treatment options, handle scheduling, and process payments while being open to training on Dental software. Candidates should have strong communication skills and ideally 3+ years of relevant experience.

Qualifications

• 3+ years experience as a Treatment Coordinator/Dental Receptionist preferred.
• Harp Certification is a plus, but not required.
• Some ortho knowledge is ideal.

Responsibilities

• Greet patients and discuss treatments post-diagnosis.
• Schedule and confirm patient appointments using Orthotrac.
• Handle payments and verify treatments for insurance claims.

Skills

Dynamic personality

Strong computer skills

Professionalism

Excellent command of English

Highly organized

Multitask oriented

Tools

Orthotrac

Abeldent

Tracker

Autopia

Job description

An Orthodontic Office on St. Clair in Toronto is looking for a full-time Treatment Coordinato/DA. Looking for some that open to be cross trained so they can understand the practice.

JOB SUMMARY AND PURPOSE:

• Greet patients in a warm and welcoming manner
• Educating and thoroughly discuss treatments after the dentist has diagnosed and reviewed treatment
• Explain benefits, recommendations and post-operative care
• Presenting fees and giving estimates of treatment
• Prepare and submit all pre-determinations from treatment plans
• Schedule/confirm patient appointments, procedures and consultations using Orthotracsoftware (willing to train)
• Preparing instructions regarding patient’s treatments and follow ups
• Send confirmation of appointments via email and telephone and make follow-up calls/emails
• Verify procedures completed, collect payments, and submit insurance claims electronically
• Take x-rays (digital photos) and upload into patients file
• Make patients feel comfortable before and after dental treatment
• Receive and distribute mail, enter and scan payments and referral documents
• Accurately maintain charts and patient records

• REQUIRED SKILLS/EXPERIENCE:
• Dynamic, energetic, and professional personality is key
• Must ideally have 3+ years experience as a Treatment Coordinator/Dental Receptionist
• Harp Certified would be asset but not necessary
• Ideal candidate would have some Ortho knowledge
• Must know other Dental Software programs such as Abeldent, Tracker, Autopia, Tracker - will be trained on Orthotrac
• Highly organized, quick learner with analytical thinking that allows for effective team work
• MUST have excellentcommand of the English language (both oral and written)
• Multitask oriented, self starter and able to work fully independent
• MUST have strong computer skills
• Must be able to process high volumes of work quickly, efficiently and accurately

COMPENSATION:$28-$32.00/hrdepending on experience

OFFICE HOURS:
Mon 8:30-5
Tues 9:30-6:30
Wed 8:30-5
Thurs 7:30-4
Fri 8:30-1

PLEASE SUBMIT RESUME WHEN RESPONDING
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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