Travel Product Merchandising Coordinator

kensingtontours; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

Kensington Tours is seeking a Product Merchandising Coordinator to ensure accurate tagging and clean metadata across our travel product catalog. You will input and curate content, upload imagery, and support the merchandising calendar to keep our itineraries fresh and aligned with brand standards.

Strong attention to detail, experience in CMS and Excel, and familiarity with SEO and AI-assisted tagging will help you succeed.

Qualifications

• Experience in retail merchandising, preferably in travel or hospitality.
• Strong analytical and problem-solving skills.
• Detail-oriented with data and metadata accuracy.
• Structured, organized approach to tagging and QA.
• Familiarity with image sourcing and brand standards.
• Experience with content management systems and Excel.
• Awareness of SEO fundamentals and image metadata.

Responsibilities

• Own tagging accuracy and metadata cleanliness across product systems.
• Input and update travel product information in internal systems.
• Support imagery selection and upload to align with brand standards.
• Organize and tag imagery using Cloudinary and similar tools.
• Support merchandising calendar and seasonal content updates.
• Audit product content and tagging regularly to flag gaps.
• Check content formatting and online presentation for accuracy.
• Assist SEO efforts including keywords and image metadata.
• Research competitors and trends; share actionable insights.
• Identify improvement opportunities to enhance customer shopping.
• Leverage AI tools to speed tagging, audits, and research.
• Collaborate with Product, Marketing, and Merchandising teams.
• Track tasks and deadlines to meet team goals.

Skills

Analytical skills

Attention to detail

Tagging & QA

Image curation

AI tools

SEO fundamentals

Team collaboration

Written communication

Tools

Excel

CMS

Digital asset platforms

Job description

Kensington delivers the world's most personal travel experiences. We bring to life each client's desire to travel in a way that's tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses - Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.

To learn more about Kensington, visit kensingtontours.com .

Job Summary

The Product Merchandising Coordinator supports the accuracy, organization, and presentation of Kensington's travel product across internal systems and customer-facing platforms. This role owns tagging accuracy and metadata cleanliness, supports the merchandising calendar and day-to-day merchandising tasks, and uploads and curates content into our platforms. They also run regular audits and industry benchmarking, surfacing insights that inform merchandising decisions. Strong attention to detail, a structured approach, and a proactive mindset matter most here.

Key Responsibilities

• Own tagging accuracy and metadata cleanliness across our product systems.
• Input and update travel product information in our internal systems, ensuring everything is accurate and clearly presented.
• Support the selection and upload of imagery that matches brand standards and strengthens the look of our itineraries and product pages.
• Organize and tag imagery using digital asset tools such as Cloudinary.
• Support the merchandising calendar and day-to-day merchandising tasks, including seasonal updates, content clean-ups, and merchandising projects as assigned.
• Audit product content and tagging on a regular cadence, flagging inconsistencies and gaps.
• Check content formatting and layout to ensure everything appears correctly online.
• Support SEO fundamentals, including keywords, formatting, and image metadata.
• Research and benchmark competitor product and industry trends, sharing insights that inform merchandising decisions.
• Identify opportunities for improvement and make recommendations to enhance the customer shopping experience.
• Use AI tools to speed up tagging, audits, and research.
• Work closely with Product, Marketing, and Merchandising to keep content consistent and aligned.
• Stay organized and track tasks and deadlines to meet team goals.

Skills and Qualifications

• Previous experience In retail merchandising, preferably In the travel or hospitality industry.
• Strong analytical and problem-solving skills.
• Strong attention to detail and accuracy, especially with data and metadata.
• Structured, organized approach and comfort with tagging and quality-assurance work.
• Solid grasp of visual asset sourcing, image curation, and working to brand standards.
• Clear writing and editing skills for content review and light updates.
• Familiarity with content management systems, Excel, and digital asset platforms.
• Awareness of SEO fundamentals, including how content structure and imagery affect visibility.
• Comfortable working with or learning AI tools to support tagging, audits, and task efficiency.
• A team player and collaborative attitude with strong communication skills.
• Interest in travel, merchandising, or digital content a plus.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this position is: $40,000 to $50,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.