Travel Media Relations Assistant

Overview

Ottawa Tourism’s vision is to be one of Canada’s most visited, sustainable, vibrant, and valued urban destinations and the tourism authority for key economic development and city-building decisions in Ottawa. Ottawa Tourism's mission is to market and sell Ottawa as a compelling leisure and business destination and lead or participate in initiatives that improve Ottawa’s visitor experience. We contribute to the broader economic development objectives of the city and the success of our stakeholders and, by doing so, enrich the quality of life for all Ottawa residents.

As a key position within the Marketing team, the Travel Media Relations Assistant reports to the Senior Manager, Travel Media Relations. The incumbent assists with media experience support, itinerary assistance and department project assistance.

This position is based out of the Ottawa Tourism offices in beautiful downtown Ottawa. Ottawa Tourism employs a hybrid work model, with the ability for all employees to work remotely. In some cases, certain positions will have an ongoing requirement to maintain a physical presence in the office. Such details will be discussed during the application process.

Key Competencies

• The ability to effectively communicate with media personnel, colleagues, and external stakeholders both verbally and in writing is essential.
• Strong organizational skills are necessary to manage multiple tasks, bookings, and itineraries simultaneously. The assistant should be able to prioritize tasks, meet deadlines, and maintain meticulous records.
• Detail-oriented ensuring accuracy in bookings, itineraries, and database management.
• The ability to manage time and prioritize tasks is essential in a fast-paced environment.
• Enhance the quality of itineraries, projects, and media interactions.

Primary Areas of Responsibility

• Inquiry Monitoring: Assist in monitoring and managing inquiries from media outlets, journalists, and influencers. This includes promptly responding to inquiries and providing necessary information.
• Media Experience Support: Shadow the travel media team throughout the entire media experience, from soliciting to proposing itineraries, making bookings, hosting, and following up with media personnel.
• Booking and Itinerary Assistance: Provide support in booking accommodations, transportation, and activities for media visits. Assist in crafting engaging and comprehensive itineraries tailored to media needs and preferences.
• Podcast Logistics: Support the logistics of our podcast, including scheduling interviews, coordinating with guests, managing recording sessions, and assisting in post-production tasks.
• Database Management: Help maintain and update our media database, ensuring accuracy and completeness of contact information, preferences, and past interactions.
• Project Assistance: Administrative assistance with current projects the team is working on internally or with external partners.
• Other duties as assigned

Desired Qualifications

• Currently pursuing post-secondary education in communications, marketing, hospitality, media or related field
• Experience working with traditional media platforms
• Excels at working in a fast-paced environment independently or within a group setting
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office
• Ability to multitask and prioritize tasks effectively.
• Passion for travel, media relations and Ottawa

Assets

• Fully bilingual in both of Canada’s official languages, both written and verbal.
• Previous experience working in tourism, hospitality, or destination management/marketing.
• Previous experience working with itinerary software.

The Hiring Process

1. Initial Phone Screen
2. In-Depth Interview
3. Peer Interview
4. Reference checks
5. Offer

Land Acknowledgement

Ottawa Tourism is located and operates on the traditional and unceded territory of the Anishinaabe Algonquin people, who have travelled and inhabited these lands for millennia.

Diversity, Equity & Inclusion Statement

We place great value on the importance of diversity in our workforce, and we value inclusivity, trust, innovation and encourage applications from individuals who are members of under-represented or marginalized communities. We foster a diverse, equitable and inclusive organization. We connect with Indigenous communities; we care about the planet our people and our industry, and we want our city to be accessible to all. To that end, we are committed to an objective hiring process which is free from discrimination based on any of the protected grounds as stated in Ontario's Human Rights Code. In an effort to ensure that the selection process is as objective as possible, applicants are invited to consider removing any indications on their application that might suggest age, place of origin, ethnic origin, disability, race, or any other protected ground. For example, applicants might choose to include the names and classification of degrees granted (i.e. Diploma in Project Management, with Honours), while excluding the name or location of the school.

Accessibility Statement

All applications will be considered as long as the applicant can demonstrate that they meet the essential qualifications as described in the job posting. Further to this, if you would like to request any additional accommodations based on one of the Code's protected grounds, we will be happy to help accommodate you.

**** Please note this is a summer student position and will end on August 29, 2025.

DEADLINE TO APPLY: Tuesday, April 29 at 9:00am