Travel Counsellor, Manotick

Maritime Travel; Manotick; On-site; CAD 42,000 - 44,000; Full time

Job summary

Maritime Travel in Manotick, Ontario is seeking a full-time Travel Counsellor to join our Manotick branch. You will use your travel passion and knowledge to design itineraries and recommend products that meet client interests while delivering exceptional service in person, by phone and email.

You will work in a team-oriented environment. A minimum of 1 year travel counsellor experience and TICO certification are required, along with personal travel experience and strong computer skills.

Qualifications

• Minimum 1 year travel counsellor experience.
• Personal travel experience.
• Ability to work full time.
• Computer proficiency with an aptitude to learn new systems.
• Interest in working in a team environment.
• TICO certification is required.

Responsibilities

• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in.
• Providing exceptional customer service in person, over the phone and via email.
• Preparing and processing itineraries with assistance of our automated templates.

Skills

Travel counsellor experience

Customer service

Team player

Computer literacy

Ability to work full time

Personal travel experience

Education

TICO certification

Job description

Location: Manotick, Ontario

Maritime Travel is searching for a full-time Travel Counsellor in our Manotick branch.

Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a smile. It’s a simple approach to business – and it works!

Named one of the Best Employers in Canada for 2026, and one of Canada’s Best Managed Companies for over 25 consecutive years, Maritime/LeGrow’s Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of experts.

The best counsellors are friendly and caring with customers. Intuitive and imaginative — able to uncover and realize people’s true dreams. Organized and thorough — because detail is critical. Energetic and enthusiastic, even when the chips are down — because the busy season is hectic. They’re also self motivated, yet strong team players. And above all, passionate about travel. It’s people just like this who have given Maritime Travel Inc. its reputation as a great travel agency.

Responsibilities

• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
• Providing exceptional customer service in person, over the phone and via email
• Preparing and processing itineraries with assistance of our automated templates

Qualifications

• Minimum 1 year travel counsellor experience
• Personal travel experience
• Ability to work full time
• Computer proficiency with an aptitude to learn new systems
• Interest in working in a team environment
• TICO certification is required

Maritime Travel offers a competitive salary and benefits package which would be aligned with the candidate’s experience.

Salary range: $42,447- $43,866