Travel Consultant

Travel Industry Personnel; Toronto; On-site; Full time

Benefits offered by this job

Competitive salary

Supportive team environment

Opportunity for growth

Job summary

A renowned travel agency in Toronto is seeking a Leisure Travel Agent to join their in-office team. The role involves planning and booking leisure travel, providing exceptional client service from initial inquiry to post-travel follow-up, and building strong relationships with clients. Ideal candidates should have TICO certification, experience as a leisure travel agent, and excellent customer service skills. This full-time position offers a competitive salary and a supportive team environment.

Qualifications

• TICO certification is required.
• Previous experience in leisure travel is essential.
• Strong customer service and communication skills are necessary.

Responsibilities

• Plan and book leisure travel including cruises, tours, and packaged vacations.
• Provide exceptional end-to-end client service.
• Handle bookings, changes, and client documentation accurately.

Skills

Customer service skills

Communication skills

Detail-oriented

Organizational skills

Education

TICO certification

Previous experience as a leisure travel agent

Tools

Amadeus GDS

Job description

Recruitment Specialist @ Travel Industry Personnel | Talent Sourcing

Our client, a well-established and reputable travel agency, is looking to add a Leisure Travel Agent to their in-office team. This is a full-time, permanent opportunity for someone who enjoys working closely with clients, crafting memorable vacations, and being part of a collaborative office environment.

What you’ll be doing:

• Planning and booking leisure travel including cruises, tours, FIT, and packaged vacations
• Providing exceptional end-to-end client service, from initial inquiry through post-travel follow-up
• Handling bookings, changes, exchanges, and client documentation accurately and efficiently
• Building strong, long‑term relationships with repeat and referral clients
• Working closely with suppliers and internal team members to deliver seamless travel experiences

What we’re looking for:

• TICO certification (required)
• Previous experience as a leisure travel agent
• Amadeus GDS experience is a strong asset
• Strong customer service and communication skills
• Detail‑oriented, organized, and comfortable working in a fast‑paced office setting
• Passion for travel and helping clients create meaningful trips

What’s offered:

• Full‑time, in‑office role
• Competitive salary (commensurate with experience)
• Supportive team environment
• Opportunity to grow within a stable and established agency

Seniority level

Associate

Employment type

Full‑time

Job function

Other

Industries

Travel Arrangements