Travel Concierge

Aspire Lifestyles; Canada; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

RRSP matching

Paid training

Paid vacation

Job summary

Aspire Lifestyles is seeking a Travel Advisor to work remotely from Ontario. You will use Sabre and other GDS tools to handle domestic and international travel arrangements, disruptions, and premium customer service.

The role requires at least 2 years in travel, weekend availability, and the ability to thrive in a fast-paced, remote team environment. Compensation starts at $20 per hour with incentives.

Qualifications

• Minimum 2 years of travel industry experience.
• Experience using a Global Distribution System (GDS) is required.
• Sabre experience strongly preferred.
• Experience supporting airlines, travel agencies, corporate travel or travel reservations.
• Excellent communication and customer service skills.
• Strong problem-solving abilities.

Responsibilities

• Assist customers with domestic and international travel requests.
• Research, book, modify and manage travel arrangements.
• Utilize Sabre and other GDS tools to support customer needs.
• Resolve travel-related issues quickly and professionally.
• Document customer interactions accurately.
• Deliver exceptional service while meeting quality and productivity standards.

Skills

Customer service

Communication

Problem solving

Fast pace adaptability

Education

High School Diploma or equivalent

Tools

Sabre

GDS

Job description

Travel Concierge (GDS Experience Required)Position Title: Travel AdvisorLocation: Remote – MUST be located in Ontario, CanadaStart Date: October 2026Position Type: Permanent, Full-Time Overnight Schedule. Must be available to work on weekends.Pay Range: Starting from $20.00 per hour + Performance IncentivesOverview:At Aspire Lifestyles, we help customers with everything from itinerary changes and travel disruptions to complex international travel arrangements. We're looking for experienced Travel Professionals who enjoy solving problems, delivering exceptional customer experiences, and working with premium clientele.Every day is different.You'll help travelers navigate flight changes, resolve travel disruptions, answer loyalty program questions, coordinate travel solutions, and deliver personalized service to customers who expect a premium experience.If you enjoy thinking on your feet, solving problems, and using your travel expertise to genuinely help people, we want you to join our team!This is not a sales position.This is a newly created permanent position.Whether you've worked in airline operations, corporate travel, travel reservations, or customer travel support, your experience can make a real impact here.Why Travel Professionals Choose Aspire:Fully remote position within OntarioStarting from $20.00/hour, with opportunities for performance incentivesAnnual performance and compensation reviewsComprehensive medical, dental, and vision benefitsRRSP matching programPaid trainingPaid vacation and personal timeStable, permanent full-time employmentWork with premium global brands and travelersNo outbound sales or commission pressurePotential opportunity for compressed work weeks (4 x 10-hour shifts based on operational requirements)Supportive team culture and leadershipKey Responsibilities:• Assist customers with domestic and international travel requests• Research, book, modify and manage travel arrangements• Utilize Sabre and other GDS tools to support customer needs• Resolve travel-related issues quickly and professionally• Support customers through phone, email and chat interactions• Document customer interactions accurately• Deliver exceptional service while meeting quality and productivity standardsQualifications Required:• Minimum 2 years of travel industry experience• Experience using a Global Distribution System (GDS) is required• Sabre experience strongly preferred• Experience supporting airlines, travel agencies, corporate travel or travel reservations• Excellent communication and customer service skills• Strong problem-solving abilities• Ability to thrive in a fast-paced environmentNice to Haves:• Loyalty or concierge experience• Premium hospitality experience• International travel knowledge• Additional language skillsLanguage Assets:We'd love to hear from candidates who speak:• French• Mandarin• CantoneseWork Requirements:• Must reside in Ontario• Must be available for permanent overnight shifts• Must be available weekends and statutory holidays• Dedicated home office space• Reliable hardwired high-speed internet• Ability to successfully complete a background check• High School Diploma or equivalentReady to Put Your Travel Expertise to Work?If you have GDS experience and are looking for a stable remote career where your travel knowledge is valued, we'd love to hear from you.Apply today and help create exceptional travel experiences with Aspire Lifestyles.Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.