Travel Advisor (Full-time / Freelance)

Chan Brothers Prestige; Outram; Remote; CAD 40,000 - 60,000; Full time

Job summary

A premier luxury travel agency in Nova Scotia is seeking a Travel Advisor to create bespoke travel itineraries and provide exceptional service to high-net-worth individuals. The ideal candidate will have a Diploma in Travel studies and at least a year of experience in the industry. This role involves client consultation, itinerary design, and market research to enhance travel experiences. A willingness to work weekends is required, and strong communication skills are essential.

Qualifications

• 1+ year experience in product development in the travel industry preferred.
• Prior experience in Sales preferred.
• Ability to adapt to a fast-paced travel environment.

Responsibilities

• Engage with clients to understand travel preferences and expectations.
• Create customized travel itineraries that reflect client's desires.
• Build relationships with high-net-worth individuals.

Skills

Exceptional communication skills

Strong organizational capabilities

Diligent attention to detail

Strategic thinking

Self-motivated

Education

Minimum Diploma in Travel related studies

Tools

GDS experience

Job description

Established in 2017, Chan Brothers Prestige was borne out of our Founder’s wish to provide unique and exclusive offerings for his personal network. 8 years on, it continues to provide personalised trips for the high-end market. Our parent company, Chan Brothers Travel, is one of the largest and oldest travel agency in Singapore. Our mission is to provide the discerning with exclusive and rarefied travel experiences and concierge service.

As a member of the Virtuoso Luxury Travel Network, specializing in luxury and experiential travel, you will have the opportunity to work internationally- corresponding with luxury travel suppliers across the globe and partner with global luxury brands.

Job Function

As a Travel Advisor, you will be responsible for crafting bespoke travel itineraries, offering personalized service, and ensuring an exceptional experience for our esteemed clients.

Responsibilities:

• Client Consultation: Engage with clients to understand their travel preferences, interests, and expectations. Offer expert advice on destinations, accommodations, and unique experiences that align with their preferences.
• Itinerary Design: Create customized travel itineraries that include luxury accommodations, private tours, exclusive experiences, and personalized services. Ensure that each itinerary reflects the client’s desires and exceeds their expectations in terms of luxury, exclusivity, and personalization.
• Relationship Management: Build and maintain strong relationships with HNWIs, ensuring a high level of client satisfaction and loyalty. Serve as a primary point of contact for clients throughout the planning process and during their travels.
• Market Research: Stay up-to-date with luxury travel trends, emerging destinations, and new luxury products or services. Continuously explore new opportunities to enhance the company’s offerings and stay ahead of market trends.
• Sales & Business Development: Identify and develop new business opportunities with potential high-net-worth clients. Procure own leads through self-developed and managed lead generation program. Achieve or exceed individual and team sales targets.
• Quality Assurance: Monitor client feedback and reviews to ensure the highest levels of service and satisfaction. Continuously evaluate and improve the quality of travel experiences offered.
• Any other duties as assigned by the Management.

Requirements:

• Minimum Diploma in Travel related studies.
• Min 1 year experience in product development within the travel industry is preferred.
• Prior experience in Sales is preferred.
• Prior experience in MICE Sales is a bonus.
• Experience in using GDS.
• Exceptional communication skills.
• Strong organizational capabilities and adept multitasking skills.
• Diligent attention to detail, ensuring accuracy and quality.
• Ability to adapt to a fast-paced and evolving travel business environment.
• Strategic thinking and problem-solving skills.
• Self-motivated and able to work independently as well as collaboratively within a team.
• Willingness to work on weekend/Public Holidays when necessary.