Trauma‑Informed Administrative Assistant

Red Door Family Shelter; Toronto; On-site; CAD 52,000 - 57,000; Full time

Job summary

Red Door Family Shelter is seeking an Administrative Assistant in Toronto, Ontario, to provide comprehensive administrative support in a client-centered environment. The role is full-time, 6+ month contract, with 35 hours per week and a pay range of CAD 28.71–31.37 per hour.

You will greet visitors, handle inquiries, manage mail and supplies, and assist with basic office operations in a trauma-informed setting. Strong MS Office skills and a focus on professionalism are essential.

Qualifications

• High school diploma or equivalent.
• 6 months of professional experience preferable.
• Superior telephone manners and professional interpersonal skills.
• Proficient skills in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to lift 35-40 lbs using proper lifting techniques.

Responsibilities

• Greet visitors, verify appointments, and notify staff of arrivals.
• Daily client engagement, sign-in/out of clients.
• Respond to inquiries via phone, email, and in person with referrals.
• Manage mail, courier services, and correspondence coordination.

Skills

Telephone manners

Customer service

Organization/time management

MS Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Red Door Family Shelter is seeking an Administrative Assistant in Toronto, Ontario, to provide comprehensive administrative support in a client-centered environment. The role is full-time, 6+ month contract, with 35 hours per week and a pay range of CAD 28.71–31.37 per hour.

You will greet visitors, handle inquiries, manage mail and supplies, and assist with basic office operations in a trauma-informed setting. Strong MS Office skills and a focus on professionalism are essential.