Education
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
Experience: 2 years to less than 3 years
Work setting
Urban area
Responsibilities
- Compile orders and instructions received from customers
- Oversee operational logistics of the organization
- Plan and organize operational logistics of the organization
- Track and complete work orders
- Co-ordinate activities with other work units or departments
- Maintain work records and logs
- Perform general office duties
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Co-ordinate activities with warehouse and production units
- Co-ordinate traffic flow of supplies
- Co-ordinate, assign and review work
- Keep track of shipments
- Maintain vehicle operator work records
- Negotiate prices, discounts, credit terms and transportation arrangements with suppliers
- Compute shipping costs
- Answer inquiries and provide information to customers
- Answer telephone and relay telephone calls and messages
- Conduct sales transactions through Internet-based electronic commerce
- Plan, organize and oversee operational logistics of the organization
- Recommend products or services to customers
- Investigate complaints and claims
Computer and technology knowledge
- Electronic mail
- Database
- Internet
- MS Office
Documentation knowledge
- Trans-border documentation
Area of work experience
Work conditions and physical capabilities
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Accurate
- Initiative
- Judgement
- Proactive
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 30 hours per week